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I NEED HELP ASAP

Anddrew15
Explorer
Explorer
I have transported rv's for almost 2 years now I have well over 200,000 miles loaded not 1 problem a few weeks ago I had a keystone hideout TT come off my bumper WHEN I WAS DRIVING even thou everything was hooked up properly the pin was still in the tong lock after

HAS ANBODY ELSE HAVE THIS HAPPEN TO THEM PLEASE LET ME KNOW ASAP THANKS
56 REPLIES 56

coolbreeze01
Explorer
Explorer
Improperly hooked, bad hitch, bad ball. OK...It happens. Good luck.
2008 Ram 3500 With a Really Strong Tractor Motor...........
LB, SRW, 4X4, 6-Speed Auto, 3.73, Prodigy P3, Blue Ox Sway Pro........
2014 Sandsport 26FBSL

Huntindog
Explorer
Explorer
Francesca Knowles wrote:
Huntindog wrote:
Francesca Knowles wrote:
Huntindog wrote:
Francesca Knowles wrote:
A trailer can go quite a ways before it jolts off the ball, especially if you've got weight distribution and/or sway bars hooked up too.


If WD is hooked up it is impossible for the hitch to come off the ball.

Try this for yourself to see.
Hookup everything. The unlatch the hitch. Now use the tongue jack to try to lift it off the ball.
It can't be done.


As for W/D being some kind of protectant against decoupling, I call bushwa. The system has plenty to do without having to retain the ball on the coupler to boot. I said that it would likely delay a decoupling, but it certainly can't be depended upon to prevent such an event. There are tremendous forces involved, and W/D add-ons are not designed to take up the work of the coupler as well as their own.

It is not "impossible" for decoupling to occur in the presence of a W/D system.


It's NO bushwa. Why don't you do as I suggested and try it to see for yourself? Then report back your findings.:B

Your suggestion is to conduct a "test" while parked. It doesn't account for the tremendous forces/variables of travel. To presume that W/D is some sort of fallback guarantee that at highway speeds and on all roads a coupler will stay on the ball even if unlatched is ridiculous.

But certainly you bring up an important point:

Truehitch of coupler-to-ball should be checked for BEFORE hooking up WD and/or sway control.


So don't try it then. It's a free country, if you really don't want to know something, nobody is stopping you.
But..... You and I do not have the only TTs in the world. It's a lead pipe cinch that the next time a lot of people reading this hitch up... They will try it just to see who is right.:B
Huntindog
100% boondocking
2021 Grand Design Momentum 398M
2 bathrooms, no waiting
104 gal grey, 104 black,158 fresh
FullBodyPaint, 3,8Kaxles, DiscBrakes
17.5LRH commercial tires
1860watts solar,800 AH Battleborn batterys
2020 Silverado HighCountry CC DA 4X4 DRW

wmoses
Explorer
Explorer
BurbMan wrote:
The OP is simply asking if anyone else has had the same problem with a defective coupler on a Keystone trailer. The guy says he is an RV delivery dude, so he knows how to hook up a TT and no they don't use WD on deliveries.

There is no need to be so judgmental about his negligence, etc. Not like this guy is a newbie towing his shiny new TT off the lot for the first time.

Sorry, I just got sidetracked with the all caps and the title of the thread that said that he needed help asap .... :h

I am not the only one who is somewhat skeptical about the "real reason" for the post given the OP's extensive experience. I also find myself agreeing with all of JJBIRISH's points on this issue.

Furthermore I say not.
Regards,
Wayne
2014 Flagstaff Super Lite 27RLWS Emerald Ed. | Equal-i-zer 1200/12,000 4-point WDH
2010 GMC Sierra 1500 SLE 5.3L 6-speed auto | K&N Filter | Hypertech Max Energy tune | Prodigy P3
_

JJBIRISH
Explorer
Explorer
soren

my post might not meet your approval, and that is fine... you can totally disagree with everything I posted and that too is fine, and I respect you opinions, although I think you are over playing your comments for effect some to…

I doubt anyone defended Keystone here, or white washed their past failings… but trying to tie this current problem to a known and already recalled part from 4 years ago is like shooting into the dark hole… and chances are a waste of time… should every Michelin 16 inch tire failure be automatically traced back to a 4 or 5 year old recall campaign…
If this is a true failure of a safety related part and is not operator error, there is a process in place where responsible parties have an opportunity to make it right voluntarily or by requirement if need be…
If the primary concern of the OP is data collection for first personal satisfaction or monetary recovery he has the product liability route… his choice(and weighs on credibility of intensions)… myself I believe the safety concerns that exist that can affect others is the first step and responsibility, plus it can be conducted at the same time as personal recovery efforts if need be…

but your view is yours, and even though I respect it, it hasn’t changed mine or view one bit and my post remains exactly how I would state it if asked again…
the defining silence on the questions I asked the OP gives me the information I was looking for about the thread…

I believe the responses he got were created by suspicions of his own words and attitudes in his post and would have been different if he mentioned what happened to him as a concern for others more than a self-help data collection in his first ever thread and postings…
BTW the pin in the hitch lock is not a guarantee that it was first hooked properly… and that is the only thing he has offered other than his claim of expertise in his first and only thread….
Love my mass produced, entry level, built by Lazy American Workers, Hornet

Francesca_Knowl
Explorer
Explorer
soren wrote:
Well hopefully the OP has learned a valuable lesson here? That being to never again waste time suffering the vengeful wrath of clueless internet experts......

Get a grip, Mr. Superiority.

He came here looking for answers- he got them, though perhaps not the ones he was hoping for.

Given that he's told us absolutely nothing about what happened except that the trailer came off the ball, I think we've done pretty well.
" Not every mind that wanders is lost. " With apologies to J.R.R. Tolkien

soren
Explorer
Explorer
Well hopefully the OP has learned a valuable lesson here? That being to never again waste time suffering the vengeful wrath of clueless internet experts......

Let's take a moment to review the finding of all the "experts"

#1 The OP failed to hitch correctly, and compounded such by failing to inspect his work.
Here in the real world there is absolutely no way to determine if he did, or did not perform these tasks correctly, but many of you are quite sure that you know more than a professional who does this everyday. Laughable at best.
#2 The recall of defective Lippert couplers is an anomaly, and this fine, trustworthy company, with no history of issues, couldn't possibly be having another problem in this area.
This may be my favorite. Wow, just wow. An outfit that is legendary for structural failures of their products, what could go wrong?
#3 It's all because he didn't have weight distribution. No sane professional would ever tow without one. After all I use it, so it's the right thing to do. He is obviously incompetent.
Here is a news flash for all you "towing pros" The percentage of transporters using weight distribution when delivering TTS is statistically insignificant!!! The last couple I saw with using one told me that they are the only one in their company to use it, and it can be an issue, since some dealers complain about damage to the paint on the tongue when you take it off.
#4 The OP needs to contact NHTSA immediately, because that will make a difference.
Really, seriously? What was it, thirteen deaths, a dozen years and hundreds of reports until GM just addressed the ignition issue in some of their early 2000s cars. Really, seriously. What did NHTSA do about the deaths and destruction caused by their factory hitch receiver failures on the 99-2006 trucks.......... Oh, wait, I know the answer, NOTHING.

I'm sure that this list has a few more, but given the general tone of this whole thread, it's all falling on deaf ears anyway. A lot of you need to get over yourselves. The guy had an issue and asked for information, not your ridiculous "fact finding" and ruling on things you know little, to nothing, of.

AirForceAngler
Explorer
Explorer
Anddrew15 wrote:
That's it.. just looking if anybody else has had this happen recently that's it.. I know how or y this could happen don't need that..thanks


yeah, it's happened to be, because I didn't seat the hitch correctly.
2013 Toyota Tundra DoubleCab 4x4 iForce 5.7
2014 Grey Wolf by Forest River 26BH TT

Francesca_Knowl
Explorer
Explorer
Huntindog wrote:
Francesca Knowles wrote:
Huntindog wrote:
Francesca Knowles wrote:
A trailer can go quite a ways before it jolts off the ball, especially if you've got weight distribution and/or sway bars hooked up too.


If WD is hooked up it is impossible for the hitch to come off the ball.

Try this for yourself to see.
Hookup everything. The unlatch the hitch. Now use the tongue jack to try to lift it off the ball.
It can't be done.


As for W/D being some kind of protectant against decoupling, I call bushwa. The system has plenty to do without having to retain the ball on the coupler to boot. I said that it would likely delay a decoupling, but it certainly can't be depended upon to prevent such an event. There are tremendous forces involved, and W/D add-ons are not designed to take up the work of the coupler as well as their own.

It is not "impossible" for decoupling to occur in the presence of a W/D system.


It's NO bushwa. Why don't you do as I suggested and try it to see for yourself? Then report back your findings.:B

Your suggestion is to conduct a "test" while parked. It doesn't account for the tremendous forces/variables of travel. To presume that W/D is some sort of fallback guarantee that at highway speeds and on all roads a coupler will stay on the ball even if unlatched is ridiculous.

But certainly you bring up an important point:

Truehitch of coupler-to-ball should be checked for BEFORE hooking up WD and/or sway control.
" Not every mind that wanders is lost. " With apologies to J.R.R. Tolkien

Mr_Beebo
Explorer
Explorer
Anddrew15 wrote:
I have transported rv's for almost 2 years now I have well over 200,000 miles loaded not 1 problem a few weeks ago I had a keystone hideout TT come off my bumper WHEN I WAS DRIVING even thou everything was hooked up properly the pin was still in the tong lock after

HAS ANBODY ELSE HAVE THIS HAPPEN TO THEM PLEASE LET ME KNOW ASAP THANKS


Not with a Keystone hideout, no.
2010 Rockwood Roo 23SS
2009 Silverado 2500 6.0

Huntindog
Explorer
Explorer
Francesca Knowles wrote:
Huntindog wrote:
Francesca Knowles wrote:
Anddrew15 wrote:
if it was a false hitch I would have thought it would come off sooner than it did

Not necessarily. False hitch often "looks" true...coupler can appear to be almost all the way down on the ball, it's just not latched. A trailer can go quite a ways before it jolts off the ball, especially if you've got weight distribution and/or sway bars hooked up too.


If WD is hooked up it is impossible for the hitch to come off the ball.

Try this for yourself to see.
Hookup everything. The unlatch the hitch. Now use the tongue jack to try to lift it off the ball.
It can't be done.

You missed the point of my response- I addressed the O.P.'s proposed scenario, wherein I was some towing virgin picking up a trailer at the factory, and they did all the work including hitching up. In that case, assuming the dealer was unprotective of his own interests enough to do the "hitching" to someone else's vehicle, he'd be responsible for any "false hitch" (which I believe is most likely what happened here).

That was obviously not the O.P.'s scenario- he's supposed to be a professional and as such will presumably bear responsibility for any failures of vigilance that may have lead to WHATEVER happened. The details of which we continue ignorant of.

For myself, I permit no one but me to hitch a trailer to my tug. I want to be assured that everything is done as it should be, and all steps taken including jacking to test the integrity of the hookup.

As for W/D being some kind of protectant against decoupling, I call bushwa. The system has plenty to do without having to retain the ball on the coupler to boot. I said that it would likely delay a decoupling, but it certainly can't be depended upon to prevent such an event. There are tremendous forces involved, and W/D add-ons are not designed to take up the work of the coupler as well as their own.

It is not "impossible" for decoupling to occur in the presence of a W/D system.


It's NO bushwa. Why don't you do as I suggested and try it to see for yourself? Then report back your findings.:B
Huntindog
100% boondocking
2021 Grand Design Momentum 398M
2 bathrooms, no waiting
104 gal grey, 104 black,158 fresh
FullBodyPaint, 3,8Kaxles, DiscBrakes
17.5LRH commercial tires
1860watts solar,800 AH Battleborn batterys
2020 Silverado HighCountry CC DA 4X4 DRW

Anddrew15
Explorer
Explorer
it is both to let others know what happened to me and get more information from others.thanks for all the great info

JJBIRISH
Explorer
Explorer
Once again, If you believe that your trailer has a defect that could cause a crash or could cause injury or death, you should immediately notify the mfg. … If you feel the mfg. is not responsive, you may - SHOULD - contact the National Highway Traffic c Safety Administration (NHTSA)…
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of trailers, it may order a recall campaign… you said you know of 2 others with the same problem so you should be well on your way there...
If you haven’t bothered to do any of this your complaint rings hollow and lacks creditability, and seems like the blame game has begun…

So have you???

However, NHTSA will not become involved in a individual problem between you, your dealer, or the mfg. …
To contact NHTSA, you may either call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153), go to http://www.nhtsa.dot.gov...
You can also obtain information about motor vehicle safety from, http://www.safecar.gov.

again if you have done these things already and no one is responsive you next step is to seek professional help in product liability… that shouldn’t be hard to find, these guys are crawling out of the woodwork in most cities and small towns…

it’s good to inform others what happen and wonder if others have had the same experience, although it seems by the wording of your post and my interpretation of them your motive is more to collect evidence to support your claim than it is to inform others…
Love my mass produced, entry level, built by Lazy American Workers, Hornet

Francesca_Knowl
Explorer
Explorer
Huntindog wrote:
Francesca Knowles wrote:
Anddrew15 wrote:
if it was a false hitch I would have thought it would come off sooner than it did

Not necessarily. False hitch often "looks" true...coupler can appear to be almost all the way down on the ball, it's just not latched. A trailer can go quite a ways before it jolts off the ball, especially if you've got weight distribution and/or sway bars hooked up too.


If WD is hooked up it is impossible for the hitch to come off the ball.

Try this for yourself to see.
Hookup everything. The unlatch the hitch. Now use the tongue jack to try to lift it off the ball.
It can't be done.

You missed the point of my response- I addressed the O.P.'s proposed scenario, wherein I was some towing virgin picking up a trailer at the factory, and they did all the work including hitching up. In that case, assuming the dealer was unprotective of his own interests enough to do the "hitching" to someone else's vehicle, he'd be responsible for any "false hitch" (which I believe is most likely what happened here).

That was obviously not the O.P.'s scenario- he's supposed to be a professional and as such will presumably bear responsibility for any failures of vigilance that may have lead to WHATEVER happened. The details of which we continue ignorant of.

For myself, I permit no one but me to hitch a trailer to my tug. I want to be assured that everything is done as it should be, and all steps taken including jacking to test the integrity of the hookup.

As for W/D being some kind of protectant against decoupling, I call bushwa. The system has plenty to do without having to retain the ball on the coupler to boot. I said that it would likely delay a decoupling, but it certainly can't be depended upon to prevent such an event. There are tremendous forces involved, and W/D add-ons are not designed to take up the work of the coupler as well as their own.

It is not "impossible" for decoupling to occur in the presence of a W/D system.
" Not every mind that wanders is lost. " With apologies to J.R.R. Tolkien

Anddrew15
Explorer
Explorer
That's it.. just looking if anybody else has had this happen recently that's it.. I know how or y this could happen don't need that..thanks