โJul-05-2014 05:30 PM
โJul-11-2014 08:07 AM
โJul-10-2014 01:18 PM
โJul-10-2014 05:05 AM
Huntindog wrote:gemsworld wrote:The problem is that the auto industry is more competitive than the RV industry. There is no Japanese competition to wake them up like the auto industry had happen to them.
"Because folks like many in this thread keep saying that it's all just part of the game, and that the O.P. should just bite the bullet and do repairs himself. Every time someone says/does that, further motivation is supplied to the industry to just put any ol' piece-of-you-know-what out there.'
Exactly! As long as we are willing to accept crappy products and make excuses for shoddy workmanship and inferior components used in the RV industry, don't expect quality to go up. We are our worst enemy.
The RV industry needs a rude awakening like the auto industry experienced when well-made foreign cars almost put the American automakers out of business.
And often the repairs are inept, that even a low skilled handyman can do better/faster.
I will rarely if ever go to the dealer with a problem.
First off is the time and convenience. Getting my TT to a dealer will kill half a day. Picking it up another half a day.... Most times I will be disappointed in the repair. I can often do better in 20 minutes with the tools and supplies I have in my garage.
Then there is the down time. Given that I can fix it better and faster than the dealer, why leave it sit for days, weeks, months, while nothing is happening to it?
But then again my handyman skills are advanced compared to many... I am often disappointed by the auto dealers as well. I have had them screw up the most simple repairs.... Had a battery replaced once... They did not install the hold down! I put it on in 5 minutes. Have had them screw up oil changes more ways than I can remember.
The list goes on.
It really has nothing to do with being a "weenie" and more to do with how I prefer to spend my time. That and I find my head hurts a lot less from banging it against the wall.:B
โJul-09-2014 11:05 PM
gemsworld wrote:The problem is that the auto industry is more competitive than the RV industry. There is no Japanese competition to wake them up like the auto industry had happen to them.
"Because folks like many in this thread keep saying that it's all just part of the game, and that the O.P. should just bite the bullet and do repairs himself. Every time someone says/does that, further motivation is supplied to the industry to just put any ol' piece-of-you-know-what out there.'
Exactly! As long as we are willing to accept crappy products and make excuses for shoddy workmanship and inferior components used in the RV industry, don't expect quality to go up. We are our worst enemy.
The RV industry needs a rude awakening like the auto industry experienced when well-made foreign cars almost put the American automakers out of business.
โJul-09-2014 07:52 PM
โJul-09-2014 05:38 PM
thomasmnile wrote:
Why should incidents like the OP experienced even happen in the first place?
โJul-09-2014 04:50 PM
PatrickA51 wrote:TC campers wrote:
Hello fellow campers. Purchased a new travel trailer last week. First trip for the 4 the weekend. Fresh water tank fell out at mile 105 and was drug down the interstate until fellow motorist flagged us down. Hole in the bottom skirting, many wires wore completely through, hole in water tank. None of the camper electrical works. Trailer lights seems fine. Home we went.
My question to the experienced rv crowd. What should I do? Insist on a new one, settle for repairs, be compensated for my loss of usefacory wrote:
Return it as fast as you can. No excuse for things like that to happen. I would opt for a completely different brand by a different manufacturer.
Get a Lawyer, take it back where you bought it. Contact the State Attorney Generals Office about it.
โJul-09-2014 04:49 PM
hddecker wrote:When the water tank fell out of my Winnebago they told me the tank was to hold water not transport it. I ended up fixing it my self. The root cause of the problem is the manufactures replaced a metal tank platform from Lippert with scrap 1/2" OSB board. They made a decision to reduce the coast of the BOM list at the cost of the owner.MM49 wrote:TC campers wrote:
Hello fellow campers. Purchased a new travel trailer last week. First trip for the 4 the weekend. Fresh water tank fell out at mile 105 and was drug down the interstate until fellow motorist flagged us down. Hole in the bottom skirting, many wires wore completely through, hole in water tank. None of the camper electrical works. Trailer lights seems fine. Home we went.
My question to the experienced rv crowd. What should I do? Insist on a new one, settle for repairs, be compensated for my loss of use
Attached is a link to a RV industry magazine. It has an article on the Lemon Law process. The industry doesn't think that Lemons exist. I would recommend you read this and adjust your strategy. The RV.net information naive at best.
MM49
Rick Lavers
Very interesting article, it just reiterates on common theme and that is when we have warranty issues the consumer is not treated with the respect they deserve. Of course the article is biased being that it is an industry publication.
It still doesn't change the fact that there is a lack of quality control in the products that the RV Industry puts out.
โJul-09-2014 04:29 PM
coolbreeze01 wrote:
Glad they are stepping up. Still curious what the brand is. Like I said earlier, keep an eye on it. Don't assume it is being repaired. Good luck.
โJul-09-2014 04:22 PM
hddecker wrote:
Very interesting article, it just reiterates on common theme and that is when we have warranty issues the consumer is not treated with the respect they deserve. Of course the article is biased being that it is an industry publication.
It still doesn't change the fact that there is a lack of quality control in the products that the RV Industry puts out.
โJul-09-2014 03:30 PM
Doug33 wrote:gmw photos wrote:
Very glad to hear the OP is getting the dealer to step up to the plate. Hopefully they will have it back to him in a few days, and he will be good to go camping again.
I just wonder what the extent of the damage was beyond just the tank itself?
โJul-09-2014 02:26 PM
gmw photos wrote:
Very glad to hear the OP is getting the dealer to step up to the plate. Hopefully they will have it back to him in a few days, and he will be good to go camping again.
โJul-09-2014 01:41 PM
โJul-09-2014 09:19 AM