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tv just stopped in highway towing tt

mangchibike
Explorer
Explorer
I was returning 12 days of trip past sunday traveling I95 South and traffic was bad, going less than 20 mph and going through construction zone and i hit little bump and soon after i hit it tv just lost power and going uphill w/o speed, i block the right lane and made traffic much much worse. Trooper came and did not want me to call Geico for Emergency roadside service since it takes more than hour, so regular tow turck came and he called his brother-in-law for his pick-up truck that has 2" receiver and towed seperately. After they towed off highway and paid $250 (next exit towed less than .5 mile) they ask me what happen and i explain they found out that fuel pump fuse was blown and replaced one inside tv. My tv is 2 months old 13 chvey suburban 2500 that has about 3500 miles on it. So, i was able to come home after 2 friends came picked all passengers.
So I went to dealer where i bought the tv to find out and 3 miles away from the dealer it stopped again. Same situation, exit ramp off highway, road was bumpy and lost power again. This time i had some speed and was able to park safely. Towed to service dept. and today they called and it was short wire that caused it.

Question
1. Is this extremely rare case happening like this?
Short wire means it was touching something??
2. when ur tv broke down while towing tt, do u towed them seperately or heavy duty tow can handle both? (gieco agent was confused, and i ketp telling him it's tt and he reply what class a or b)

I had to cancel trips for 2 upcoming weekends..
I still feel bad that i blocked the highway with brand new tv..
Thank you replying in advance.
19 REPLIES 19

APT
Explorer
Explorer
If it's your money, you should have picked how it was towed.

Your issue is rare. I have towed my TT about 3500 pounds with essentiall the same TV. Your truck in under warranty. Let a dealer resolve the problem.

Those run-on sentences make my head hurt. ๐Ÿ™‚

I am sorry that you are having troubles in the middle of the prime RV season. Hopefully they are repaired and you can continue to enjoy RVing!
A & A parents of DD 2005, DS1 2007, DS2 2009
2011 Suburban 2500 6.0L 3.73 pulling 2011 Heartland North Trail 28BRS
2017 Subaru Outback 3.6R
2x 2023 Chevrolet Bolt EUV (Gray and Black Twins)

1995brave
Nomad
Nomad
Mangchibike wrote:
Trooper came and did not want me to call Geico for Emergency roadside service since it takes more than hour, so regular tow turck came and he called his brother-in-law for his pick-up truck that has 2" receiver and towed seperately. After they towed off highway and paid $250 (next exit towed less than .5 mile)


If you have GEICO roadside assistance, you should have called them. You are paying for it, use it. I wonder how much the trooper is getting payed to have his friend, brother-in-law, business partner haul you to the next exit? I don't think you will find anyone to remburse you for the towing.

_40Fan
Explorer
Explorer
A short means that the power wire feeding the fuel pump was touching a ground (Frame, tank, anything metal that is grounded). I would be asking GM to reimburse for the emergency tow!
2013 Arctic Fox 22GQ
2011 Ram 2500 CC LB CTD G56 3.42 Mineral Gray

mangchibike
Explorer
Explorer
i asked service advisor about that and he said there is none. The towing guy also said in case of rear-ended it will shot off the fuel pump.

SprinklerMan
Explorer
Explorer
There is a switch somewhere on the vehicle , it is designed to turn off the fuel pump in case of a roll over or hard accident , they can be set too sensitive and will shut off the fuel after hitting a bump .