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2017 Roadtrek Mercedes Ecotrek system problem

TeamIndiana
Explorer
Explorer
We are in Denali and have had a total failure of our internal electrical systems. As far as I can understand (I was on the phone with Roadtrek support this morning) is that the problem may be with our battery disconnect. We can drive to Fairbanks or Anchorage as we are in need of a repair shop that can handle electrical issues. Any advice on narrowing the problem or on a repair facility would be greatly appreciated. Denali is beautiful today...cloudy but beautiful. Thanks in advance.
6 REPLIES 6

Grit_dog
Navigator
Navigator
Another reccomendation, not just for the OP, is S&P Auto in eagle river.
I don't often reccomend repair shops but I got excellent fair competent service from those guys. Idk if they'd work on a motorhome but......
2016 Ram 2500, MotorOps.ca EFIlive tuned, 5” turbo back, 6" lift on 37s
2017 Heartland Torque T29 - Sold.
Couple of Arctic Fox TCs - Sold

MORSNOW
Navigator II
Navigator II
Excellent recommendations from PA driver. If you find you want an RV shop, Alaska Performance RV on the corner of Arctic and Raspberry in Anchorage should be able to help you.
2014 Wolf Creek 850SB
2012 GMC Sierra SLT 2500HD 7,220# Truck/10,400# Camper Fully Loaded

PA12DRVR
Explorer
Explorer
Anchorage recommendations:

- Big O's Automotive (near Mountain View)
- Professional Automotive (mid-Town)

Neither are "RV Shops" both are quite competent repair places.

....if you end up coming to Anchorage
CRL
My RV is a 1946 PA-12
Back in the GWN

loggenrock
Explorer
Explorer
How handy are you? Do you have a digital multimeter with you (and are familiar with using it)? Is it just all 12 volt systems, or is it 110V, too? Your Ecotrek has a large lithium battery bank, right? If you have a meter, are you getting 12V output from the batteries? If batteries have 12v output, but no power to any components, then master switch may be the issue, not letting power to your converter, which is the fuse panel for all systems. Our previous Roadtrek had a relay that was operated by the switch, the little push button simply activated the relay. not sure how the new Ecotrek is set up... You could test and see if you have 12v power coming into the converter. It may be something simple like a blown fuse or loose cable to the converter. I imagine you can find someone who could do some basic troubleshooting without having to drive all the way back to Fairbanks or Anchorage... Wouldn't even need to be an RV shop. Ask at the campground - bet they will know someone who could help diagnose the issue. Good luck - keep us informed! ST
Two and a hound in a 2015 Coachmen Prism "B+"...pushed by '09 Suby Forester
First 50 done, working on the second pass! Nunavut - we'll see...!
2005-2015 Roadtrek 190P
1993-2005 Northstar Soft-Side TC
1989-1993 Backpacks & Tents!
1967-1977 Family TT's

newman_fulltime
Explorer II
Explorer II
have them check the main harness behind the fridge i have seen 2 where the wires dropped and the stack shorted everything out melting it

darsben1
Explorer
Explorer
http://rvservicereviews.com/StateList.asp?state=AK

CHECK ABOVE WEBSITE
Traveling with my best friend, my wife in a 1990 Southwind