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Sick of Pilot gas

janechucknicode
Explorer
Explorer
:MEach year I travel from the Nw to the South for a long time I stopped at the FlyingJ
and Pilot stops.2 years ago it seems that the company have started to make sure you have to go inside by stopping your credit cards. Then just this last week four stops in Oregon, Idaho, and Utah. I have been trying to get fuel. Today was the end of the Pilot fiasco. No longer, I am now going to a place that accepts the cards and I can get in and out of the place. Done for now,
21 REPLIES 21

rcmiller32
Explorer
Explorer
I have had Visa shut my CC off during my travel for work, after filling the gas tank on the truck. This was at a station were the limit was $50.00, then swipe the card a second time. This and the fact I was 10 hours from home triggered a shut down. Did not find this out till I went to check in at the hotel that night. Called them the next morning to get things corrected and they said we will send you a new card that will be coded for more travel area with out shut down. So far so good.
2014 Coachmen Pursuit 31BDP
2016 Ford C-Max Energi
Member FROG, FMCA, Life Member Good Sam Club, Member Coachmen Owners Association

JJnLilly
Explorer
Explorer
Always let the CC Companies know when and where we are moving about. They 'track' usage and if their computer spots something out of the ordinary your card is flagged. Would rather have them do that then have my card hacked! Just call the CC co's you use and let them know when and where and for how long. It is called - taking on responsibility for ones own actions.
2007 Ram 2500 QC CTD
2020 Passport GT 2210

UsualSuspect
Explorer
Explorer
There is a black market for folks who use stolen credit cards to pump gas. I saw it today on CNN, and was surprised at how organized they are. Black Market Gas and Diesel, When folks do this, the owner east the charge, not Visa/AmEx, or MC.
2007 Fleetwood Excursion 40E Cat C7 350 HP
2007 Chev 2500HD D/A Long bed CC (Yes, it is my TOAD :B)
2011 Toyota Tundra
2013 Jeep Wrangler Unlimited Sahara (Backup towed)
Gone but not forgotten, 2008 Jayco 299 RLS

sdianel_-acct_c
Explorer
Explorer
credit card company. I call the credit card company and tell the what states we'll be traveling in and they don't restrict the card.
Lonny & Diane
2004 Country Coach Allure 33' "Big Blue"
Towing 2008 Chev Colorado 4x4
Semper Fi

Jim_Shoe
Explorer
Explorer
Its almost never the fault of the individual gas station. Its the age of computers. When you're not traveling, all of your charges are coming from the same town and for the amount that a car's tank can hold. If charges start appearing from cities and towns around the country or for large amounts, that isn't normal usage as far as the computer is concerned. It assumes that your card has been lost or stolen and not yet reported. On occasion, the individual station has a limit on the amount of gas you can pump because they aren't paying up on time. You can't fix that.
There's a phone number to call on the back of the cards. I've eliminated most of the problems by calling that phone number and telling them where and when I'm going to be traveling, by carrying both a Visa and a MasterCard, and stopping for gas when the tank is still half full. Usually, I need a break, anyway.
Also, its a good idea to keep the phone numbers of all your credit card companies in a different place than your wallet in case you really did lose your wallet.
Retired and visiting as much of this beautiful country as I can.

RLMiller
Explorer
Explorer
With all the fraud, I’m pleased that Pilot/Flying J and VISA is being very cautious about credit cards. I traveled through 6 western states this summer fueling at Pilot/Flying J stations, and only had one case where, after the purchase, VISA called to check to see if the purchase fuel was legitimate. This happened to be Las Vegas. They explained they have a lot of fraud in Vegas, so consequently they called verifying the purchase on my VISA card. They did not hold up the purchase, just verified the purchase afterwards.

I called VISA before I left and told them where I would be travelling, and when I would return home. Absent the advance notice, VISA will almost always stop the 2nd purchase in any 24 hour period, thus requiring a phone call before fueling.

The only complaint I had about Flying J, and I so advised them, is that the RV Parking area in Lodi was totally occupied by trucks, leaving no room for RV’s. This in spite of the fact the driveway was clearly marked NO SEMI TRUCKS. They assumed truck drivers can read, which evidently they cannot. The trucks I saw arrive didn’t even check the truck parking area first.

Richard L. Miller
2001 Safari Zanzibar, 38'
2014 Honda CRV toad
Amateur Radio KJ6W

Hank85713
Explorer
Explorer
We had a problem this past summer and it was not the fuel stations, ITS the Credit Card Companies! Due to the amount of hacked and stolen CC info most will not let you just stop and go anyplace anymore. Seems if you move more than 4 states in a short period they put a hold on the card thinking it may be stolen if you do not normally move a lot or YOU did not notify them in advance. We went from AZ to tx, to ark and then to ala. In Ala I got a message about the card being frozen, had to call and talk to them. Gave them the itinerary for the rest of the trip with start and stop days. Since we left ala to Ohio and a stop in Ill, they told me to call when leaving Ill with the end date We went to colo, NM and finally home no issues after making the notifications.

So check with your CC company it may be that simple? BTW we had no issue with either of the mentioned companies, but we do prefer Flying J for cleanliness issues.