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Cyclone: Almost burned it down. Thanks Heartland Q.C.

tgreening
Explorer
Explorer
Spending a couple of weeks at Disneys Fort Widerness. Needless to say its hot, so 2 ACs running, some fans, etc. I was out n about the campground when I get a call from the wife that the breaker panel is smoking, hurry back. Get back and yes its smoking and smelling weird as well. Pull all the******from under the sink, because it seemed like a good idea to put your main electrical right under a major wet area, but other than one waywRd baggie with some sink stoppers i. It, nothing hot gotten close to the backside of the panel. Baggie wasn't melted, but I could see smoke coming from back of the panel as well.pet my hand on the main breaker and boy howdy was he hot.

Eight people and 3 dogs to keep cool in the 95 heat had me reluctant to shut it down but I told the wife to go kill power at the post. I was reluctant to mess with the breaker box till then.

The breaker was never seated properly from the factory. Inside the panel were two metal fingers that were supposed to press between corresponding contacts inside the breaker. Hold your hands in front of your face in a praying position. Those are the breaker contacts. Slide a finger between tose two hands and you get the picture.

One finger was where it was supposed to be. The other finger was bent uup and simply resting on top the contacts and not pressed between them. Enough for "contact" but not a good connection. And of course we all know a poor contact, with some decent amp draw means excess heat. In this case enoguh, over time I'm guessing, to finally melt the top out of the breaker.

When I pulled it out the entire top of one side was gone, and the contacts fell out into my hand. I wish I could get a photo up right now but for whatever reason my cell service is declining to cooperate.

Luckily everyone was awake and they spotted the issue. Everything I care about in the world was inside that camper...wife, kids, mutts. If I had lost them to some schmuck too concerned about "gettin anothern out da door", well, I was a decent hunter back in the day. I'll post the photo first chance.
2008 Ford F-450 "Lil Beasty"
2011 Heartland 3950 "Big Beasty"
1970 DW Made in Japan "Big Bossy"
2005 DD Made in Ohio "Big Pain"
2007 DD Made in Ohio "Lil Pain"
2004 GR Bahzu the dog "Big Sissy"
2010 Weim Mobo the dog "Fast Spaz"
20 REPLIES 20

lakings10
Explorer
Explorer
Heartland QC is not that good. I've had 2 cyclone's and one road warrior and have had issues that was a result of very poor QC.

My new Fuzion,(knock on wood) has been great so far, and the QC and fit and finish has been a breath of fresh air.
2015 Thor Hurricane 27k

Ric_Flair
Explorer
Explorer
I'd certainly let Heartland know about that. We all deal with, and to some degree, accept the general cardboard quality we get from the RV industry.

However, this is a serious safety issue. I'll definitely be checking my electrical systems this weekend. I will say that when I run both AC units on really hot days I will usually end up either tripping the breaker at the pole (if on shore power) or the breakers on the Onan.
2013 GMC 3500 DRW 4x4 SLT Duramax
2013 Road Warrior 415 Toy Hauler
2013 Kawasaki 4010 Mule

steiny93
Explorer
Explorer
interesting that it has gone for a few years then have trouble; has someone been working on it lately?

I've seen two different rv's where the neutral lead coming into the coach was loose; both melted through and smoked a bunch; you probably want to double check those as well.
2000 Volvo 610
2013 Cyclone 3950

Y-Guy
Moderator
Moderator
Glad your ok and that you caught it. Imagine if it had happened while you were off at the parks. Whew, dodged a bad situation. I'd sure let them know about the problem though.

Two Wire Fox Terriers; Sarge & Sully

2007 Winnebago Sightseer 35J

2020 Jeep Gladiator Rubicon

tgreening
Explorer
Explorer
Extended warranty maybe, but the breaker irself was only about $10 @ Lowes. The corner of the pathetic plastic breaker box is melted away, and I wouldnt replace that with anything except a metal box anyway.

Nobody got killed or injured so I'm guessing the factory could give a rats patootie, and if someone had gottne injured I'm guessing their care factor would begin and end with caring about their potential liability.
2008 Ford F-450 "Lil Beasty"
2011 Heartland 3950 "Big Beasty"
1970 DW Made in Japan "Big Bossy"
2005 DD Made in Ohio "Big Pain"
2007 DD Made in Ohio "Lil Pain"
2004 GR Bahzu the dog "Big Sissy"
2010 Weim Mobo the dog "Fast Spaz"

Oasisbob
Explorer
Explorer
Flad you are all alright. Could have ended up much worse. This is yet another example of the RV industry needing to up the standard for quality. What a sad avoidable situation. Is this under warranty or insurance? So sorry for your situation.
Oasis Bob
Wonderful wife 3 of 4 kids at home. 1 proudly serving in USAF
2018 Ford Explorer
2001 Bantam Trail Lite B-19

HAPPY TRAILS:)