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Buying a Former Rental Class C. How many of us out there?

IAMICHABOD
Explorer II
Explorer II
While researching these pages for my next Motor Home I saw a few threads discussing Rentals, most were Pros and Cons but very few posts from people who had purchased one.

I thought it may be a good resource and helpful to hear from these people. The good, the bad, what they liked and what they didnโ€™t. Also if they had any problems, things they changed, if they would recommend this to others or do it again.

Here is my story: I am not a novice, having owned a Class A for more than 15 years and doing the camping thing with my wife and two daughters, I can say โ€œbeen there done thatโ€ But life changes, and I sold everything so I have been away from this for several years. Starting over I lurked here for a while and got a lot of good insight then went looking.

My criteria was: A Class C within by budget, less than 30 feet so I can keep it at home, saving storage $, a rear bed, and a lot of storage space.

What fit that was Winnebago, Fleetwood and a few others, what I found mostly was Jamboree / Tioga 26Q. In the year models 2002 thru 2006. I did my home work looking at NADA and other sites to find the fair prices for the models that I was looking for.

After several months of searching the internet, Craigslist, private ads and Dealerships for a Class C that suited my budget and needs, this is what I found. Of the dozen or so I inquired about.Most were upsidedown in their payments, owing more than they were worth. All were on Ford Chassis, 7 needed tires, all had the original 7 to 10 year old tires, and they all needed repair of the awning and most needed some work inside or out and the maintenance records were sketchy, but most had low mileage. The Dealerships offerings were better but they had a profit margin to maintain so I got older models within my budget or huge up sales that didnโ€™t work for me.

My next step was looking at the rental market for sales. In my area there are 2 large companies that have rental sales, Cruise America and El Monte RV,who also sell Class A RVs.

First up was El Monte RV Their units are production RVs that are made by major manufactures, with TV antennas and hookups inside and out, Ducted A/C and heat, 2 house batteries, a rear ladder and parts are readily available from those manufactureโ€™s. I looked at their web site and it detailed their warranty and what was checked and serviced by their factory trained technicians. The unit I looked at was like new inside, the upholstery on all the seats was new as was the floor mat in the driverโ€™s area, it had a new mattress, still in plastic and a new bedspread. All of the curtains were new also. Newer (2010 mfg date) tires with 98% rubber and the mileage was ninety thousand (90,000).

Then there was Cruise America: Their units that I looked at seemed to be Spartan,no TV antenna or hookups for one,non-ducted A/C,small counter space and only one battery, no rear ladder for inspection and maintenance of roof and built just for them, they were all โ€œrefreshedโ€ their words not mine. They offered extended warranties at a huge cost. All had high mileage, one hundred and thirty thousand (130,000) or more and the price range seemed a little high. The sales staff had a take it or leave it attitude and were not very forthcoming when asked about maintenance records and service,they claim to have proprietary info in those records,It doesn't seem to be a problem for El Monte RV.

At El Monte RV I took a test ride; This Unit was a 2006 Tioga 26Q on a Chevrolet Chassis it rode
Drove and handled much better than the Fords that I had driven. It also had more leg room and was quieter. We got back and I asked about the service and maintenance on it, the salesman, Joey, handed me a 28 page single spaced document asked if I wanted some coffee or something to drink and said โ€œread this and if you have any questions I will answer themโ€.

It detailed everything that was done before and after each rental, the mileage, generator hours and hours billed. Each time it was washed and detailed inside and outside, all fluids were checked and replenished if needed, the holding tanks were washed, LP system was checked for leaks, all torque on wheel lugs were checked, brakes front and rear checked for wear and cracks, pressure in tires, all appliances, generator oil, lights inside and outside, the list goes on and on.

It also listed all oil changes,coolant change,trans service,fuel injector service and cleaning,fuel filters,air filter, new brakes, all repairs and replacements all with date, mileage and time spent in complete detail from day one to when it was pulled from the rental fleet and was refurbished. I have a complete service record on this vehicle.Also the service records on the Onan Generator,all oil changes,air filter and spark plug replacement with hours and date. I negotiated a good deal with them and am very happy with my purchase.

It came with a 1 yr. 12000 mile power train warranty and 30 day on all appliances. It also came with a 28 page maintenance record that detailed everything. Also the original sales packet from Fleetwood with the manual and serial numbers on all appliances,refrigerator, microwave,furnace, AC, water heater, etc. and the manual for the Chassis. I have had no problems with it so far.

(ON EDIT) 5 Years and close to 14000 miles.Just Scheduled Maintenance and new tires,old ones were at the 5 year mark and I wanted new Michelin LTX M/S2s.

There were a few things that it didnโ€™t have as it was a rental and the ones from private parties did have.
โ€ข Power steps, outside Stereo/CD donโ€™t need or want them.
โ€ข An Awning, this I wanted and had installed. A Swivel Seat and a new Window in The Door that I installed.
โ€ข Wheel Simulators, I like the looks so I had them installed and at the same time had Tire Man valve stem kit put on.
โ€ข Replaced the Chinese WFCO with a US Made converter/charger
โ€ข It came with mini blinds and not the day/night that most have, these are more practical and have a lot less failure.
  • It also came with Stainless Steel sinks,easier to maintain than the cheap plastic ones that come in the noncommercial units.

I am very happy with my Rig, it suites my needs and it was in my Budget range, I think I got a good deal.

So if you bought a rental please share your experience here for others to use as a resource.
Or if there are any other questions that have not been covered in these pages, just ask, there are many helpful people on this thread.
2006 TIOGA 26Q CHEVY 6.0 WORKHORSE VORTEC
Former El Monte RV Rental
Retired Teamster Local 692
Buying A Rental Class C
1,715 REPLIES 1,715

jonthebru
Explorer
Explorer
flavtfan wrote:
Yeah I haven't signed a thing and I would never buy sight unseen. I put the deposit of 500 down for them to hold it and then transfer it from Cali to Vegas. From there I will inspect it before signing anything so right now I'm not obligated to buy. Only thing that sucks is the folks that had it in rental extended an extra week so it's supposed to be dropped today at Cali. They were going to do the prep in Vegas but now the store in cali wants to do all the prep work there and from what the Vegas store said it was actually a good thing because their facilities in Cali are a lot better as far as equipment and on hand parts that may need replaced.



El Monte's refurb location is in California. That is probably where the complete refurbishment will get done. Take your time.

flavtfan
Explorer
Explorer
Yeah I haven't signed a thing and I would never buy sight unseen. I put the deposit of 500 down for them to hold it and then transfer it from Cali to Vegas. From there I will inspect it before signing anything so right now I'm not obligated to buy. Only thing that sucks is the folks that had it in rental extended an extra week so it's supposed to be dropped today at Cali. They were going to do the prep in Vegas but now the store in cali wants to do all the prep work there and from what the Vegas store said it was actually a good thing because their facilities in Cali are a lot better as far as equipment and on hand parts that may need replaced.

socal77
Explorer II
Explorer II
Took our former CA 2009 28A up to Pismo Beach a couple weekends ago and had a great time. One thing I noticed on the way home is that there's a distinct lean of the RV to the Driver's side. When you stand behind the RV you can see it leaning. We didn't overload it to that side so it's not as simply as that. I also emptied the fresh, gray and black water tanks.

I talked to the CA Service Manager I'm friends with. He said that's not a common issue. Wonders if something came loose with the leaf springs on that side. I've also been thinking of having some new Bilstein shocks installed. Any ideas on potential causes of the lean? Also, any suggestions on the best place to have it checked out and shocks installed? I'm in SoCal (Inland Empire). Thanks!

Photomike
Explorer III
Explorer III
paullac wrote:
flavtfan wrote:
I'm new to the forum and will be picking up a Four Winds Chateau Sport 25C from El Monte in Las Vegas soon. I was hesitant buying used at first too but after reading this thread I feel a little better. That model that I'm picking up has a HUGE flooplan for a smaller rig since it has the slide. I think it has to do with the layout and that it doesn't have the big cabinet or fridge at the foot of the bed. Looks very open in there and you can lay in bed or sit on the bed while company is in there and not be all cramped in there. Apparently it is a pretty popular model and El Monte sales didn't think they had any more when I went to look at them. I got a call back from the sales dept and they said they found one that was still in rental and would pull it from rental once it returned to the Santa Fe El Monte to sell to me, all I needed was a 500 deposit for them to hold it from being rented out again. They are going to prep it for sale there in Santa Fe then deliver it down to Vegas. Great customer service so far. They are going to install an awning for me too. Can't wait to pick it up! 29k OTD with everything....seems reasonable when compared to the NADA. Gonna be nice going to the dunes and stuff and not sleep on a cot and go without a shower for 2-3 days lol.


Curious question - are people buying sight unseen?

We looked at used units for a long time. Many had water leak / delam issues. Granted it was individual owners vs rentals. I point that out because, perhaps, roofs / seams are more closely monitored on rentals than individual owners.

$29 k is a good deal I guess but also a good chunk of money sight unseen
(although as I say that we dropped a chunk too on our new unit at an RV Direct location that was 500 miles away sight unseen!).


I put a refundable deposit down, drove up and picked up after an inspection. I would STRONGLY recommend that you go to the dealer and do a complete inspection before you close the sale or have someone do one for you.
2017 Ford Transit
EVO Electric bike
Advanced Elements Kayaks

paullac
Explorer
Explorer
flavtfan wrote:
I'm new to the forum and will be picking up a Four Winds Chateau Sport 25C from El Monte in Las Vegas soon. I was hesitant buying used at first too but after reading this thread I feel a little better. That model that I'm picking up has a HUGE flooplan for a smaller rig since it has the slide. I think it has to do with the layout and that it doesn't have the big cabinet or fridge at the foot of the bed. Looks very open in there and you can lay in bed or sit on the bed while company is in there and not be all cramped in there. Apparently it is a pretty popular model and El Monte sales didn't think they had any more when I went to look at them. I got a call back from the sales dept and they said they found one that was still in rental and would pull it from rental once it returned to the Santa Fe El Monte to sell to me, all I needed was a 500 deposit for them to hold it from being rented out again. They are going to prep it for sale there in Santa Fe then deliver it down to Vegas. Great customer service so far. They are going to install an awning for me too. Can't wait to pick it up! 29k OTD with everything....seems reasonable when compared to the NADA. Gonna be nice going to the dunes and stuff and not sleep on a cot and go without a shower for 2-3 days lol.


Curious question - are people buying sight unseen?

We looked at used units for a long time. Many had water leak / delam issues. Granted it was individual owners vs rentals. I point that out because, perhaps, roofs / seams are more closely monitored on rentals than individual owners.

$29 k is a good deal I guess but also a good chunk of money sight unseen
(although as I say that we dropped a chunk too on our new unit at an RV Direct location that was 500 miles away sight unseen!).
All previous rigs below are sold - waiting until the kids graduate to the buy the next one!
'13 Forest River Sunseeker 3100 Class C
'04 Fleetwood Sedona Pop Up / Reese Mini 350 / Prodigy / BAL
'94 Coleman Cedar Pop Up

flavtfan
Explorer
Explorer
Thanks, will do. I think it will be a stout little rv. Has the V-10 E450 chassis and 4.5 gears

IAMICHABOD
Explorer II
Explorer II
flavfan,welcome to the Forum and the Former Rental Club! You will be #84 when you get your RV. El Monte is known for it's customer service for people that purchase rentals. Please come back and tell us how that first trip went.
jackquontee wrote:
flavtfan wrote:
Great customer service so far.
Great customer service should be determined by what they actually do for you - not what they promise to do for you.


Unlike some RV dealerships, the ones that sell their Rentals are very good with customer service before and after the sale.

Here is One Example

Here Is Another One
2006 TIOGA 26Q CHEVY 6.0 WORKHORSE VORTEC
Former El Monte RV Rental
Retired Teamster Local 692
Buying A Rental Class C

jackquontee
Explorer
Explorer
flavtfan wrote:
Great customer service so far.

Great customer service should be determined by what they actually do for you - not what they promise to do for you.

flavtfan
Explorer
Explorer
BTW, I will report back after my first trip with it.

flavtfan
Explorer
Explorer
I'm new to the forum and will be picking up a Four Winds Chateau Sport 25C from El Monte in Las Vegas soon. I was hesitant buying used at first too but after reading this thread I feel a little better. That model that I'm picking up has a HUGE flooplan for a smaller rig since it has the slide. I think it has to do with the layout and that it doesn't have the big cabinet or fridge at the foot of the bed. Looks very open in there and you can lay in bed or sit on the bed while company is in there and not be all cramped in there. Apparently it is a pretty popular model and El Monte sales didn't think they had any more when I went to look at them. I got a call back from the sales dept and they said they found one that was still in rental and would pull it from rental once it returned to the Santa Fe El Monte to sell to me, all I needed was a 500 deposit for them to hold it from being rented out again. They are going to prep it for sale there in Santa Fe then deliver it down to Vegas. Great customer service so far. They are going to install an awning for me too. Can't wait to pick it up! 29k OTD with everything....seems reasonable when compared to the NADA. Gonna be nice going to the dunes and stuff and not sleep on a cot and go without a shower for 2-3 days lol.

IAMICHABOD
Explorer II
Explorer II
Good to hear back from mikebreeze,#36 on the list BTW ,heading for that 5th year with no major issues,have fun this camping season!

It is great to hear back from long time owners of Former Rentals.

jetfrog,welcome to the Former Rental Club you will be #83. Good to hear that you and your wife really love it. I have to agree that others don't do repairs as good as I would do them. I have also replaced and upgraded my faucets and toilet along with other things to make it nicer and more user friendly. Good luck and I hope you have fun in your new rig and this camping season.
2006 TIOGA 26Q CHEVY 6.0 WORKHORSE VORTEC
Former El Monte RV Rental
Retired Teamster Local 692
Buying A Rental Class C

mikebreeze
Explorer
Explorer
I'm entering year 5 with my former rental. No major issues. I bought it with around 136K on the odo. I've got around 147K now. Looking forward to another fun year of camping.
2006 Four Winds Majestic 23A

jetfrog
Explorer
Explorer
Hi, I bought a 2006 tioga wsl 31ft. Class c from El Monte rented place near dallas,tx. My wife and I really love it. So for I had to reseal three windows, replace kitchen faucet,replace toilet,replaced cabinet on overhead bunk because of water damage,fixed ground wires on lp tank and a lot of reseal on roof. By what I found out on my rv and the repairs that they did I wouldn't recommend them to do any repairs.
a wanna be

IAMICHABOD
Explorer II
Explorer II
2001Fleetwood29Z,welcome to the Forum and the Former Rental Club you make the 81st member.Thanks for the tips on how you made your RV better and that you would buy again.

TripleClamp,Also welcome to the Former Rental Club and congratulations your recent purchase of a Coachman Freelander You are #82.

It is good to hear from all the owners especially ones like zachcycles #43, who return to share their stories and recommendations.

I am heading into my 6th year of year round camping with no problems and no regrets.

So far everyone has been a Happy Camper
2006 TIOGA 26Q CHEVY 6.0 WORKHORSE VORTEC
Former El Monte RV Rental
Retired Teamster Local 692
Buying A Rental Class C

zachcycles
Explorer
Explorer
I'm a bit of an odd guy out in that I bought my ex-rental from the former Camping World Rental fleet instead of Cruise AM or EMonte. CW dumped the rental business and and sold off the fleet at giveaway prices particularly toward the end of their inventory... they just wanted it DONE!! That said they did NOT dicker one bit, but they did like most others and added awning, ladder, $200 CW gift card and 3 years of GSam road ins. 26' w slide out, 2014 on a late '13 E450 chassis, 55K miles $49.9k plus tax and lic. This coming summer of '17 will be my third high season but here in CA I use it all the time. Zero problems, much fun... no rental regrets despite what soooo many predicted with a rental unit. Pic is on the lot before decal removal and Thor Freedom Elite branding added.
Whether out in the motor home or just sittin n sippin a fine whiskey, my mind wanders these daze. I'm ok with this...