My experience with Mike Thompson RV Fountain Valley Sales was very good. I couldn't be more pleased. I started my RV search with trepidation, as I have spoken with many salespeople over the years who have absolutely no knowledge of RVs or RVing. I started dealing with Cher Lyckman, who has RVed, does RV, and was exceptionally knowledgeable regarding her products and many of the other brands on the road. Every promise made by the Mike Thompson store was fulfilled, there was no upselling, no pressure, just a good experience and I believe I received a fair deal. During the negotiations, which took months because we were not sure just what we wanted, they offered to bring a coach down from another store for inspection, a 2014. We were asked to put up a "$1,000 good faith refundable deposit". We did, after making sure numerous time it was refundable. We did not purchase that MH, and our deposit was instantly refunded...actually the check was returned uncashed. We did then purchase a 2015 with a floor plan which matched our requirements. I am a happy camper and I will continue to recommend Mike Thompson RV to my friends. JMHO Happy Trails.