cancel
Showing results forย 
Search instead forย 
Did you mean:ย 

another WINDOWS 10 MS OFFICE 2016 question

DD716TED
Explorer
Explorer
When trying to view or print an email attachment (.DOC format), using MS WORD 2016, I get the following message on my screen.. works fine for all other documents in MS Word format but not an email attachment.. ideas??
3 REPLIES 3

coolmom42
Explorer II
Explorer II
Above advice is correct.
Single empty-nester in Middle TN, sometimes with a friend or grandchild on board

1492
Moderator
Moderator
I'd agree. Download the .doc file and open in Word. Don't preview in your email (Outlook?).

1995brave
Nomad
Nomad
Try saving the attachment to your desktop and then opening it in word. I've had to do that with attachments i received in my mail.