another WINDOWS 10 MS OFFICE 2016 question

[DD716TED]

When trying to view or print an email attachment (.DOC format), using MS WORD 2016, I get the following message on my screen.. works fine for all other documents in MS Word format but not an email attachment.. ideas??

[coolmom42]

Above advice is correct.

[1492]

I'd agree. Download the .doc file and open in Word. Don't preview in your email (Outlook?).

[1995brave]

Try saving the attachment to your desktop and then opening it in word. I've had to do that with attachments i received in my mail.