Winngard satellite problem

[Solitude010]

Having a problem with winngard satillite antenna.Just keeps searching can't seem to lock on any satellites.Anyone have any ideas on how to fix?
Thank you

[Solitude010]

It turns out I have a mv3500 a dish.Amazon had a lnb that might work but I thought I would give winegard a call.Funny system leave phone number they call back.Didn't hear anything for a couple days then they called back but leave no number finally got thru to them and they couldn't be nicer even called on ssaturday and lnb on the way.They were great on email too.Let's hope it works!!!

[Solitude010]

Well I took off dome cover and still can't seem to find a model number.It did have lnb part number on tag next to dish but can't find that part number anywhere on web.I do have a direct tv receiver which I'm pretty sure is ok it was new last summer.I must have sk3003 as this is not hi def.
I live on an island and that's why I'm trying to fix it myself real pain trying to get it off island in the summer.Thanx for all replys

[siggyd777]

Try on a sunny day with blue skys,do you get anything then?
Mine worked ONLY on a sunny day,any clouds and all I got was checkerboard patterns. It was a bad (weak)LNB.
Siggy

[Bill_Satellite]

No, the Trav'ler is fully self-hosted and the antenna should lock on with no receiver, the wrong receiver or a dead receiver.
Hopefully, he will answer my questions above when he returns.
Since it is DirecTV then he either has the SK-3003 (not HD) or the SK-3005 (Slimline 5 and HD).

[YC_1]

Bill, does the travler require DC from a receiver??

If so he could check the power at the coax on the dish to be sure his coax is not open.

[Solitude010]

I have had this motor home for a couple years it always worked fine.I will have check to see which model it is .I have direct tv service. Thanks for replys

[donn0128]

OK, If it is a SK-3005 Trav'le dish then it is likely you have a dead LNB.
Mine did the same thing about 6 weeks ago. After a trip to the factory and now two weeks at a local dealer it is to my knowledge still DOA. Dead LNB was the first diagnosis.

[Bill_Satellite]

Keep the info coming here as it does not good to go off forum.
Where are you located? What messages are you seeing in the control panel while searching. If the 101 satellite cannot be located (even if others can) it will not lock on.
Does it stow after a time but the display stays lit?
Any other info you can give?

[1492]

Moved from Forum Technical Support

[YC_1]

Not one twig in the way???

Has it worked before?

[donn0128]

If this is a SK-3005 traveler, send me a PM and I will give you some information on the antenna system.

[eHoefler]

Need more info, is it the first time being used? What service?? Has it worked before?? With this equipment?? Etc.......