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New trailer came off hitch!!

er78mph
Explorer
Explorer
So I bought a new 2018 Jayco jay feather travel trailer 6 weeks ago and the trailer came off the hitch as I was driving! Luckily I was going slow up a hill and the trailer fell onto the safety chains, then bumper, and skidded to the ground! I had it towed to the storage facility with no major damage. This was our first time out with the new trailer but I've pulled a trailer for the past 4 years with no such problem at all hitcing hitching up. I lowered the jack over the ball,engaged the ball and TV hitch, slid over coupler locking device, then slid a pin through the coupler locking device to prevent it from moving. The only difference from any other trip was that I did not use weight distribution bars as we were camping locally. My weight numbers are almost the same as my previous trailer? I'm good with staying within ratings numbers.Any insight of what could have gone wrong? Just when I was getting comfortable with towing! Thanks all in advance!
37 REPLIES 37

er78mph
Explorer
Explorer
Thanks for ALL your replies, much appreciated! Scary experience and needed the feedback! I'll get to it prior to our next adventure! THANKS TO ALL!

Grit_dog
Navigator
Navigator
^No, I never do that, but your process could be replaced with simply bending down and looking at the hitch to see that it’s set all the way down, if you want verification.
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2017 Heartland Torque T29 - Sold.
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ependydad
Explorer
Explorer
Has anyone mentioned...

Whenever I hitch up a ball hitch, I'll connect everything like I expect and then I'll crank up the camper using the tongue jack to put force between the ball and coupler to see if they pop apart.

I had a golf cart trailer (rental cart + their trailer) come off of my truck when I went to ride the 6-person cart up the ramp. Scared the hell out of me. Fortunately 3-4 big college guys came out and helped me lift it back onto the ball and someone familiar with ball trailers helped me get it hitched properly. From there forward, I always raise the trailer to try and force it to disconnect.. kind of like a fifth wheel pull-test.
2017 Spartan 1245 by Prime Time
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cavie
Explorer
Explorer
er78mph wrote:
I was saying that my current hitch ball size is 2 5/16, so maybe a coupler adjustment?


Yes, coupler must be adjusted to fit the ball snugly. you need to feel some tension when you lock it in place.
2011 Keystone Sprinter 323BHS. Retired Master Electrician. Retired Building Inspector.

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opnspaces
Navigator II
Navigator II
mobeewan wrote:
er78mph wrote:
I was saying that my current hitch ball size is 2 5/16, so maybe a coupler adjustment?


I know on 2 inch and smaller you can adjust the coupler by tightening and loosening the nut, but after thinking about it again I'm not so sure the 2-5/16 can be adjusted. I'll have to take a look
during the day.


I'm with Mobeewan, there is no adjustment on a 2 5/16 inch coupler. Where people are mentioning a nut pressing on a spring they are referring to a 2 inch or 1 7/8 inch coupler.

Op I hate to say it, but either your coupler is damaged or the latch was not fully open when you lowered the coupler over the ball. If the latch is not fully open it's possible that the ball pushed the locking lug up and prevented the coupler from fulling sliding down and latching under the ball. If this happens then the trailer will look coupled, but if you look harder you will notice it's riding higher than normal. About the only way you can check for sure is to use a mirror or get down and look under the coupler when hitched and make sure the latch is under the ball in the back.

Weight distribution bars would have most likely prevented a disconnect, but that's really neither hear nor there at this point. I would hitch it up and use the tongue jack to lift the tongue and back of the truck (use a block of wood if you need a more height) to make sure it stays latched and then just chalk it up to experience.
.
2001 Suburban 4x4. 6.0L, 4.10 3/4 ton **** 2005 Jayco Jay Flight 27BH **** 1986 Coleman Columbia Popup

ReneeG
Explorer
Explorer
Old-Biscuit wrote:
YEP^^^^^^^

that's what HE said----sure is.


You're right. I suggested the coupler pin needs adjusting.
2011 Bighorn 3055RL, 2011 F350 DRW 6.7L 4x4 Diesel Lariat and Hensley TrailerSaver BD3, 1992 Jeep ZJ and 1978 Coleman Concord Pop-Up for remote camping
Dave & Renee plus (Champ, Molly, Paris, Missy, and Maggie in spirit), Mica, Mabel, and Melton

dodge_guy
Explorer II
Explorer II
Lock the ball in the coupler and see if there is any play!
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Grit_dog
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mobeewann, my man!
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Grit_dog
Navigator
Navigator
Either it's a spring latch and really mis adjusted or the hitch was sitting on top of the ball.
2016 Ram 2500, MotorOps.ca EFIlive tuned, 5” turbo back, 6" lift on 37s
2017 Heartland Torque T29 - Sold.
Couple of Arctic Fox TCs - Sold

mobeewan
Explorer
Explorer
er78mph wrote:
I was saying that my current hitch ball size is 2 5/16, so maybe a coupler adjustment?


I know on 2 inch and smaller you can adjust the coupler by tightening and loosening the nut, but after thinking about it again I'm not so sure the 2-5/16 can be adjusted. I'll have to take a look
during the day.

What you might do is couple the trailer to the TV and raise the trailer tongue using the tongue jack. It it lifts the rear of the truck without the ball pulling out, then it's probably okay. This what you normally do when connecting the spring bars. If it pops loose you might need to see if it can be adjusted or if you can replace the latch assembly.

Another thing is to check and see if the latch assembly is completely engaging. I've had to giggle mine a few times to get it to fully engage. I keep a rubber mallet behind the driver's seat. I use it to bust up bags of ice that are frozen solid and to rap on the side of the couple when the latch is stuck, not fully engaging or the ball won't release from the coupler.

Don't forget to grease the latch lever a little to help it move easier. I am however in the "I never grease my balls" group of trailer owners.

happy2rv
Explorer
Explorer
We have the Equalizer weight distribution hitch with anti-sway bars. When we first bought our TT and they were doing the walk through for setup, they showed us using the snap up lever to install the anti-sway bars. Then they said most people just raise the trailer using the electric tongue jack after placing it securely on the hitch ball instead of using the levers. This lifts the weight off of the sway bars and makes it easy to swing them into place, but it also provides a pretty good, granted not fool-proof, test that the coupler is securely fastened to the ball.

Agree with others, check for adjustment. Also agree about sway bars, I never tow without the sway bars firmly in place. The only other thing I can think of is somehow the coupler got closed on top of the ball. I've seen it happen where the coupler was closed or partially closed when it was lowered and the ball pushes the latch into the coupler then it gets closed without actually engaging the ball. The lift test would quickly identify this condition.
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Old-Biscuit
Explorer III
Explorer III
YEP^^^^^^^

that's what HE said----sure is.
Is it time for your medication or mine?


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ReneeG
Explorer
Explorer
er78mph wrote:
I was saying that my current hitch ball size is 2 5/16, so maybe a coupler adjustment?


That's what I said.
2011 Bighorn 3055RL, 2011 F350 DRW 6.7L 4x4 Diesel Lariat and Hensley TrailerSaver BD3, 1992 Jeep ZJ and 1978 Coleman Concord Pop-Up for remote camping
Dave & Renee plus (Champ, Molly, Paris, Missy, and Maggie in spirit), Mica, Mabel, and Melton

ReneeG
Explorer
Explorer
mobeewan wrote:
It could also be that the coupler latch is not tight enough. You can adjust how tight the coupler jaw engages against the ball. There is a nut that tightens against a spring which pushes the jaw against the ball. If not tight enough when hitting a bump or pot hole, with enough upward force the coupler can be snatched right off the ball even with the coupler pin in place. It might not have been set tight enough at the factory. The dealer should have checked it when setting up the WDH when you bought it. Then you should have checked it before driving off the lot. If you installed it, you should have checked it.

This happened to a friend of mine. He borrowed my utility trailer to take his Harley to Florida when he took his wife to visit her mother and stepfather. He wanted to ride his Harley on the beach down there. He came over a hill in NC with no warning that there was a construction site starting. He hit a big bump and the rear of the trailer went about 30 degrees into the air. When it bounced on the tires it came off the ball. The tongue went under the back of the TV and rested on the safety chains and wiring harness while dragging on the pavement. He ground through the wires and almost through the chains before he finally got it stopped on the shoulder. No damage to the TV or Harley. After he got it rehitched he took it slow and easy to the nearest Walmart for a new chain and some butt connectors for the wiring. The coupler was tight enough for normal towing, but not for 1500 lbs of trailer and Harley going airborne.

When I bought my 28 ft TT new, it was the first time I ever used a WDH, since it was the largest trailer I ever owned.

I got it home and unhitched in the street so I could turn around and use the front hitch to push it in the yard, I found out the guy that set up the WDH forgot to tighten the nut on the ball for the hitch head. The only reason I made it home after 8 miles on the interstate and 4 miles on city streets was that the WDH spring bars kept enough downward force that the ball stayed in place. The nut must have been finger tight when I left the dealer. It was almost to the end of the threaded shank when I uncoupled at home

It was the guys fault for not tightening and torquing the nut, but I'm partly to blame. I should have checked the ball and everything else as he showed me how to hook everything up instead of just watching. I would have found the loose nut.


That's what I said.
2011 Bighorn 3055RL, 2011 F350 DRW 6.7L 4x4 Diesel Lariat and Hensley TrailerSaver BD3, 1992 Jeep ZJ and 1978 Coleman Concord Pop-Up for remote camping
Dave & Renee plus (Champ, Molly, Paris, Missy, and Maggie in spirit), Mica, Mabel, and Melton

opnspaces
Navigator II
Navigator II
If you do find that you have the wrong ball, make sure that the one you buy has a heavy enough rating. My trailer weights around 6,000 on a heavy day and my ball is rated for 10,000.

As far as the weight distribution bars, they might have prevented the detach.In the end this might have been a blessing in disguise as there was no real damage and nobody was hurt.

edit: I see you already have a 2 5/16 ball. I wonder if you somehow accidentally closed the latch before the ball was up inside it. It would look closed, but obviously it would just pop off on a bump.
.
2001 Suburban 4x4. 6.0L, 4.10 3/4 ton **** 2005 Jayco Jay Flight 27BH **** 1986 Coleman Columbia Popup