Fairly new Dometic awning tearing?

[ivbinconned]

July of 19 we had complete new awning installed at dealership. Including arms.
Total times extended perhaps 7! Total days extended 17.
This looks to me like the fabric is shrinking and the tearing at the screws.

[Thermoguy]

ivbinconned wrote:
Dealer said he would put in a claim with Dometic.
Not holding my breath.
Do you think the material has shrunken?

Does the dealer have a guarantee for their workmanship? 30 day? 1 year? What is the Dometic warranty? Seems like you have an issue with the installer and they need to fix it. What do they say about their workmanship?

[ivbinconned]

I have used ties in the past but never with this one.
Was thinking the same about the screw placement. Why would they put it through the fabric??

[dodge_guy]

Rvpapa wrote:
next time put the stop screws just outside the fabric ends, not through the fabric.
Art

I agree! Looks like it tore right where the screw goes through.
Do you use an awning tie down?

[Rvpapa]

next time put the stop screws just outside the fabric ends, not through the fabric.
Art

[ivbinconned]

Dealer said he would put in a claim with Dometic.
Not holding my breath.
Do you think the material has shrunken?

[Weldon]

I don't think the wrinkles should matter. What does the dealer say? Hope they will help if not buy the next one from Carefree.

[ivbinconned]

It sure does wrinkle up when rolled up?

[ivbinconned]

[ivbinconned]

[ivbinconned]

Seems to roll up square.

[2112]

Does it roll up squarely on the tube when closing or does it want to walk towards one end of the tube? Look how one edge lays on the tube when rolled up. Is it stacked onto itself straight and neatly our is it moving towards our away from the tube end as it rolls up?

My guess is it's walking towards the end that has the tear. If so, the wall end wasn't installed square to the tube end.

[ivbinconned]

Fabric shrinking or poor installation??

[ivbinconned]

When it rolls up it has considerable wrinkles in it. The old one that was on since 2009 was not doing this.

[ivbinconned]