I bought a unit from them several years ago - was a good experience. I'd rather buy from a local dealer, but none of the locals would get their pencil sharp enough. I saved around $6K. Did the deal by phone and email, then went to pick up the unit. We spent a couple of days in the area to check out the unit and get initial problems resolved, which they did quickly.
Warranty service during the next year was done by a local Keystone dealer - was NEVER a problem even though we didn't buy from them. In fact the dealer I wanted to buy from was the same place I got warranty service.
They didn't negotiate very much except for upgrading a couple of items and throwing in a hotel room for the night before we picked the unit up.
They put everything in writing before the sale as to what the unit includes (options, colors, etc.). Review this carefully to be SURE you are comparing apples to apples with the prices you are getting from other dealers.
I would have bought from them again for my present camper, but they didn't carry the line I was interested in. In fact, they were my first call.
I would buy from them again.
Amateur Radio WA4GIY
2015 Montana High Country 305RL
2013 RAM 3500 4x4, crew cab, long bed, 6.7 CTD, Aisin trans.
CGVW 20460 Lbs.