Here are some less than optimal RV service experiences:
1) brought our TT in for brake service and foolishly took advantage of the Service Center's "complimentary roof inspection". I knew the TT roof was basically sound because I had it covered all winter and did a quick visual inspection before dropping off the TT for service. The Service Center called me and emailed me photos showing there were holes in the sealant on the roof, and that the repair estimate was $1000. I refused authorization to repair the roof. When I had the TT home I went topside and found the Service Center tech had gouged various raised sealant areas. I cleaned up the areas and applied appropriate sealant myself.
2) at another Service Center I had the black water valve replaced because it had seized. The removal and replacement of the black water valve was good, but in order to access the valve mechanism the underbelly wrapping of the TT had to be cut and then re-taped. When I got the TT home I found the re-tape job was poor, there were various gaps which would let water and critters up inside. The quality of the tape used for the repair was very thin and suspect. I removed all the tape, cleaned the area with acetone and alcohol, and then reapplied good quality tape to the underside of the TT.
In the case of the TT roof, I will never go back to that RV Service place again. When they called to inform me about the holes in the sealant, I mentioned the TT was covered all winter and I inspected the roof before bringing it in - and asked how the holes got in the sealant- I was told: "I have no idea".
In the case of the black water valve repair, the re-tape job was shoddy. Why didn't I bring the TT back to the Service place? It is a 1 1/2 hour drive from my home.
So I would like to ask members for a recommendation for a reliable RV Service Center in the eastern Massachusetts area.
