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Erratic water heater lighting

bigorange
Explorer
Explorer
Suburban water heater SW6DE experiencing erratic issues lighting. New trailer on our 2nd trip, but not sure if it's a new issue since I possibly just didn't notice it on our 1st trip. Click-click-click then a loud whoosh sound like a large pocket of propane lighting up, but water heater doesn't light, then click-click-click nothing or maybe lights as it should. Seems to take a few tries to light successfully.

Once it finally lights it seems to work fine, but the loud whoosh and even seeing the door on the outside of the heater move from the propane flare up is very concerning. At first I thought it might be due to high winds, but the same thing happened other times with no winds.

Will take it to the dealer to check it out under warranty, but hoping maybe something obvious that I'm missing.
Not all those who wander are lost. - Tolkien

2018 Cherokee 235B 5W
2011 Ram 2500 CC SWB SLT 4WD 6.7 CTD 3.73
B&W Turnover Ball + Companion Slider hitch
2003 Sierra T22 TT - Sold
14 REPLIES 14

fischer
Explorer
Explorer
The heater has a 2 year warranty look up a autherised dealer it will be faster. The dealer has to call them any way.
2016 Winnebago 35B v10
2006 Jeep Liberty 4x4
Blue ox Tow Bar

fischer
Explorer
Explorer
The heater has a 2 year warranty look up a autherised dealer it will be faster. The dealer has to call them any way.
2016 Winnebago 35B v10
2006 Jeep Liberty 4x4
Blue ox Tow Bar

jodeb720
Explorer
Explorer
I have this same problem - or at least used to. I found if it didn't like on it's own, I'd disassemble the unit, blow out the rust inside burner tube as well as blow out all the other tubes and the reassemble and it just "works".

I've looked for spider webs, ran brushes through the mixing tube, but it just returned for a number of years. It's not happened now (in the last 2 years) and it's 2010 water heater.

I've also insured my gas is on before I leave the house, light the stove and burn them clean. Heck. Since my wife hates the smell of the heater burning off dust, I fire it up before we leave as well. So it's not a gas problem - and yes, the gas is on for the fridge on the road as well.

Josh

theoldwizard1
Explorer
Explorer
You are lucky it lights !

My daugther's Jayco had intermittent "no-light" on the water heater from the day it was delivered. More like "never lights" ! Several trips back (including one with a $90 service charge because "adjustments" are only have a 90 day warranty) to the dealer and they gave up (especially when in season repair times was more than 2 weeks).

My son-in-law bought new thermostats at Camping World, but they sold him the wrong ones ! I order new thermostats online, but decided just to clean the face of the thermostats and the part of the tank they touch with some Scotch Bright and Brake Cleaner and re-assemble.

Still intermittent but at least 75% of the time it lights. When they notice the "did not light" indicator they just cycle the switch in the TT and it almost always lights the second time.

bigorange
Explorer
Explorer
Thanks for all the ideas. Still under warranty and I have to take it in for a different issue so iโ€™ll Have the dealer look at this too. Iโ€™ll post result here if anything definitive.
Not all those who wander are lost. - Tolkien

2018 Cherokee 235B 5W
2011 Ram 2500 CC SWB SLT 4WD 6.7 CTD 3.73
B&W Turnover Ball + Companion Slider hitch
2003 Sierra T22 TT - Sold

GASMAN6674
Explorer
Explorer
The whoosh you describe is delayed ignition. Gas is accumulating then finally lights. If you don't want to go back to the dealer then check the manual and verify position of the igniter, it is probably too far away from the burner. Adjust as needed. Good luck
Jim & Debbie England
Do you have Gas? Propane Exceptional Energy
2015 F350 CCLB 6.2L/4:30 Vermilion Red
2020 Cougar 364BHLGone but not forgotten 2012 Ridgeline 34RLT fifth wheel/2012 V27FK V-Cross TT

Hondavalk
Explorer II
Explorer II
kampinguru wrote:
maybe spider webs in the venturi tube. I just had a similar problem and took the compressor this past weekend and blew everything out well. Runs great now with no issues.


Same thing here but won't clear with compressed air so I removed it and cleaned it out.

kampinguru
Explorer
Explorer
maybe spider webs in the venturi tube. I just had a similar problem and took the compressor this past weekend and blew everything out well. Runs great now with no issues.
2000 F-250 S/B 4X4
2005 Cedar Creek 30RLBS
Pullrite Superglide 16K

HadEnough
Explorer
Explorer
I had a pretty similar experience and ended up replacing the log solenoids to fix it.

bigorange
Explorer
Explorer
wrgrs50s wrote:
If you shut off your propane bottles, then turn them on when you get to the campsite, the slight pressure loss can cause a pocket to make the gas valve hesitate causing irregular pressure. Once the line is fully pressurized then the valve will provide continuous operation. Most time a quick light of a stovetop burner will allow the pressure pocket or air gap to pass and then you will have full pressure to the gas valve at the water heater. Try this next time, or before going to a dealer.

I always prime the propane lines before a trip by lighting the stove, and when I noticed this issue we'd already been using the stove, refrigerator, and water heater (hadn't noticed this issue before, but may have been happening) on propane for a couple days so I'm pretty sure there was no air in the propane lines.
Not all those who wander are lost. - Tolkien

2018 Cherokee 235B 5W
2011 Ram 2500 CC SWB SLT 4WD 6.7 CTD 3.73
B&W Turnover Ball + Companion Slider hitch
2003 Sierra T22 TT - Sold

bigorange
Explorer
Explorer
boogie_4wheel wrote:
Open the cover and try it. Mine did the same thing. I drilled a few holes along the lower-left of the cover. Problem solved.

While it isn't right, it worked. I visited a local parts and repair shop one the issue and two guys said that it was a 'common' problem on the suburban.

While on the road I had learned that it consistently worked fine with the door open, but it was a 50/50 with it closed. I had cut and bent the bottom corner to allow more fresh air in, and then replaced with a new cover and added the holes for a cleaner look after the trip.

Interesting...I had opened the cover to see if any obvious issue, but hadn't tried it with the door open.
Not all those who wander are lost. - Tolkien

2018 Cherokee 235B 5W
2011 Ram 2500 CC SWB SLT 4WD 6.7 CTD 3.73
B&W Turnover Ball + Companion Slider hitch
2003 Sierra T22 TT - Sold

wrgrs50s
Explorer
Explorer
If you shut off your propane bottles, then turn them on when you get to the campsite, the slight pressure loss can cause a pocket to make the gas valve hesitate causing irregular pressure. Once the line is fully pressurized then the valve will provide continuous operation. Most time a quick light of a stovetop burner will allow the pressure pocket or air gap to pass and then you will have full pressure to the gas valve at the water heater. Try this next time, or before going to a dealer.
Walter and Janie Rogers
2012 Sundance 277RL
TV 2006 Silverado 2500 6.0

boogie_4wheel
Explorer
Explorer
Open the cover and try it. Mine did the same thing. I drilled a few holes along the lower-left of the cover. Problem solved.

While it isn't right, it worked. I visited a local parts and repair shop one the issue and two guys said that it was a 'common' problem on the suburban.

While on the road I had learned that it consistently worked fine with the door open, but it was a 50/50 with it closed. I had cut and bent the bottom corner to allow more fresh air in, and then replaced with a new cover and added the holes for a cleaner look after the trip.
2005 2500 Cummins/48RE/3.73, QCLB, 4wd, BigHorn, Edge Juice w/ CTS + Turbo Timer,Transgo Shift Kit ISSPro Oil and LP pressure gauges, GDP 20/2 filters, Custom Diesel Steering Box Brace
'10 Forest River Shockwave Toy Hauler 21'
Honda EU3000I Genny

midnightsadie
Explorer II
Explorer II
just me ,I would not fool with it ,and I,d stop using it. you could start a fire. take it back to your dealer. but theres things that the people in the know might chime in to help you out.