That model does not have 'defrost' mode
That model is equipped with an automatic Low Ambient Control (LAC) function
*turns food compartment light ON when ambient air temps drop below 50*F ---- no on/off switch (light causes a heat load so thermostat calls for longer heat cycles/colder temps
That model only has 3 temp setting.....narrow range control
You have proven cooling unit functions properly (Direct wiring of element)
SO......
Unplug the thermistor leads from lower circuit board (P2 connector at J3 --- S/B white leads)
Run fridge overnight w/o thermistor sensing and fridge temps should go down and stay down
If they do replace the thermistor
Snip-The-Tip Rheostat thermistor replacement
Is it time for your medication or mine?
2007 DODGE 3500 QC SRW 5.9L CTD In-Bed 'quiet gen'
2007 HitchHiker II 32.5 UKTG 2000W Xantex Inverter
US NAVY------USS Decatur DDG31