It seems like you described the problem that he had very well.
He bought fuel from a dirty source, and has already solved the problem by replacing the fuel filters.
Chances are unless he has run the fuel tank down near 1/8 full, that there is still a bunch of dirty fuel still in the tank. My suggestion is to run the fuel tank to around 1/4 tank or so the next couple of times, to use up as much of the old fuel as possible.
Setting the power to stock or '3' will have little change in the quality of fuel in the system. He will probably need to change the fuel filters in another 3,000 miles once all the 'bad' fuel is gone. This will return the system to factory new performance! Restricted fuel filters can make a diesel run really bad. From what you described, there was a lot of junk in the fuel, or perhaps some bacteria growing in it.
If he parks the truck for long times, then completely fill the truck with fuel. More important, get some fuel additives to kill the bacteria and prolong the fuel life and add this as you are filling the truck, say 1/4 full, then add the stuff, and continue to fill with fuel, to mix it all together.
Worst thing to do to a truck is leave the tank 1/2 full in a humid part of the country for several months. Each day the air in the tank expands as it warms up, then contracts at night, drawing in more humid air, allowing moisture to enter the system.
Good luck!
Fred.
Fred.
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