Frustrated with Reserve America

[dalspot]

Anyone else constantly getting errors when trying to book a campground via Reserve America?

I never had this problem before they "updated" their system and changed their website last year.

I've emailed and complained to no avail. Perhaps if they'd get more complaints they would do something to fix it!

[magnusfide]

I feel your pain, dalspot et al - RA is rife with problems. They "lost" 4 of my reservations and whenever possible I book cgs now that don't have RA.

[craig7h]

I used it the other day to reserve a Colorado SP and had no problem.

[Gonzo42]

I used their site to check on Fishing Bridge in Yellowstone. It asked for my senior pass number but the daily rate didn't go down. So I'm making alternate plans. I have used them in the past and was happy.

[captbru]

X3 no problems reserve America or recreation gov

[Dutch_12078]

fla-gypsy wrote:
I have been using RA for years and never had an issue, not once. I must be lucky

X2... No problems here either. Nor at recreation.gov for that matter. No problems other than not always being able to get the site I want when I want it of course. :R

[fla-gypsy]

I have been using RA for years and never had an issue, not once. I must be lucky

[dalspot]

It's NOT my problem - it is server issues on their end.


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Here is the email address I received a reply from: ao.customerhelp@activenetwork.com

I have no faith in their end. I complained about reserveamerica.com and I got a reply that said "sorry you are having trouble on recreation.gov

[GaryWT]

Have you tried to clean out your cookies file. If you have an old cookie of RA then the system might not load correctly.

[agesilaus]

I complained too and got an answer back telling me I didn't know what I was doing, or words to that effect.

BK

[rvcruiser]

Been dealing with RA for 7 years....problems started with their update and have gotten worse this year imho.
I have asked about the problems to RA but no results/answer.