Price increase at our KOA

Matt_Colie wrote:
Dave,

I am back again and caught up.
I successfully ran a business that went very well until the 2008 depression ended it.

There are some obvious issues here:
The new owner does not value good clients.
He does not know that one unhappy client will tell 10 others.
He does not understand that RVs all have wheels and they can vote with those wheels.

If this is the best he can do, it is a valid assumption that this is the best he will ever do. If you don't like being treated like that, vote with the wheels.

I have done this on more than a few occasions.

Remember to fill up in with the final outcome.

Matt

It could very well be the plan of the new owners to not cater to the previous clientele. That was my marketing plan in several parks I have owned. The parks were run down and catering to guests interested in low prices. I renovated and rebuilt the parks and quickly transitioned to a different client base. I had no need for the old clients telling me the way I was doing things were wrong, my prices were too high and that the old owner allowed them to do things I no longer allowed (things like hanging laundry from clotheslines, allowing dogs to be tethered outside unattended, kids running without supervision, storing items outside of the rv in totes etc.) I loved it when I got reviews that said there were too many rules, that we hated children and the like. It made the transition easier, not harder.