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Rough start

Headed_West
Explorer
Explorer
In March we upgraded from a 2015 Keystone Passport 2920BH TT To a 2018 Keystone Half Ton 30RLS 5ver. The Passport had 0 issues over a three year period.

Now lets talk about the Fifth wheel. So far we have had the following issues. Gas Water heater would not lite. Electric water pump would not hold pressure to use while on the road. Grey tank valve leaked. (Just glad it wasn't the Black tank).Awning broke today. Only one arm was extending, the shock busted at the bottom, and the fridge. Lets discuss the fridge. I really would like others opinion on the fridge. It wont work in the drive way????. So while its parked at home It will not get cold. I've tried it in auto, Gas only, slide in slide out. Nothing. 3 hours down the road it starts working??. Had it at the dealer for three weeks and they couldn't get it to fail. This has happened twice. Brought it home this week to get ready for our Disney trip and the Fridge wont cool off and the awning broke. Called the dealer and they're stumped. I am too. It works on the road but not at home? It is on a slight incline which I showed a pic to the dealer and they said it wasn't enough to cause the problem. So Memorial weekend trip, Summer trip, and now right before our fall trip we cant load the fridge???

Very frustrated!!!. We stuck with Keystone because on the great experience we had with the TT. The dealer has fixed everything we discussed except the awning(That broke today) and the fridge. They are reluctant to replace the fridge because they can't get it to fail when we take it to them a few days after we return from our trips.

Anyone else had these kind of issues with Keystone or with the fridge specifically?? We love the floor plan but the little things are starting to add up in a short amount of time. What happens when it gets a few years on it.

Like I said. A rough start with the new Fifth Wheel..
2016 F-250 Crewcab 6.2L 4x4
2018 Keystone Cougar Half Ton 30RLI
14 REPLIES 14

Old-Biscuit
Explorer III
Explorer III
OP........

Did you level the trailer?
Does your fridge now function correctly?


Update??
Is it time for your medication or mine?


2007 DODGE 3500 QC SRW 5.9L CTD In-Bed 'quiet gen'
2007 HitchHiker II 32.5 UKTG 2000W Xantex Inverter
US NAVY------USS Decatur DDG31

RockyMt
Explorer II
Explorer II
I never had a problem leveling the 5th wheel in my drive, even though it has a good sloop to it.but with that the frig always worked, even a little out of plumb.

allen8106
Explorer
Explorer
Remember, it will take 8-12 hours for the fridge to cool down. Since you have already owned a TT I expect you know this but just put it out it out there as a reminder.
2010 Eagle Super Lite 315RLDS
2018 GMC Sierra 3500HD 6.6L Duramax

2010 Nights 45
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2020 Nights 68

fj12ryder
Explorer III
Explorer III
Without seeing the trailer in position it would be fairly hard to tell if it was almost level enough, but not quite. You may be able to tell that it's way out of level from a photo, but maybe not so much if it's close but not good enough.

Level that sucker out in your driveway and see if it works, that's the only way to tell.
Howard and Peggy

"Don't Panic"

Headed_West
Explorer
Explorer
Old-Biscuit wrote:
IS the 5vr level or not?


Close but NO
2016 F-250 Crewcab 6.2L 4x4
2018 Keystone Cougar Half Ton 30RLI

Old-Biscuit
Explorer III
Explorer III
IS the 5vr level or not?
Is it time for your medication or mine?


2007 DODGE 3500 QC SRW 5.9L CTD In-Bed 'quiet gen'
2007 HitchHiker II 32.5 UKTG 2000W Xantex Inverter
US NAVY------USS Decatur DDG31

Headed_West
Explorer
Explorer
jrs1871 wrote:
I tend to agree that when parked at home, the fridge is just enough out of level to affect the circulation of the coolant. When you go down the road, it shakes the coolant enough to get it circulating. We had a similar problem with our previous fifth wheel. When it was parked by our shed the fridge would work but it would not work in the driveway. Our driveway is not sloped much, but it was enough to keep it from working.
To test this idea, you might put the fridge on gas, take the trailer for a short drive and then see if it stays cooling when you park back in the drive. I know it would be an annoyance to do this, but if that makes the fridge work, you know it is the slope of your driveway.


That's a good idea. On page 325 of the sticky thread there's a pic of our rig in the drive. I showed it to the dealer and he said it should work like that. The pass port fridge was on the passenger side and it always worked in the drive. Odd.
2016 F-250 Crewcab 6.2L 4x4
2018 Keystone Cougar Half Ton 30RLI

laknox
Nomad
Nomad
Durb wrote:
Water heater, water pump, drain valve, awning and refrigerator, it sounds like the appliance and accessory vendors are letting you down rather than Forest River. I have a feeling that once you get those things dialed in under warranty you will have years of good service, at least, I hope so.


Cr@p. It's the mfrs who choose what stuff to build with and the "accessories" that are used. If they choose junk, which they mostly do, it'll fail. Chances are, when some of this stuff fails, it's replaced with =better-than-new=, especially if a rig was built towards the tail-end of a run and the mfrs find out they're replacing the same parts over and over. Yours breaks, you get an "upgraded" replacement. Cost difference? Cents to a couple bucks, I'd bet.

Lyle
2022 GMC Sierra 3500 HD Denali Crew Cab 4x4 Duramax
B&W OEM Companion & Gooseneck Kit
2017 KZ Durango 1500 D277RLT
1936 John Deere Model A
International Flying Farmers 64 Year Member

jrs1871
Explorer
Explorer
I tend to agree that when parked at home, the fridge is just enough out of level to affect the circulation of the coolant. When you go down the road, it shakes the coolant enough to get it circulating. We had a similar problem with our previous fifth wheel. When it was parked by our shed the fridge would work but it would not work in the driveway. Our driveway is not sloped much, but it was enough to keep it from working.
To test this idea, you might put the fridge on gas, take the trailer for a short drive and then see if it stays cooling when you park back in the drive. I know it would be an annoyance to do this, but if that makes the fridge work, you know it is the slope of your driveway.

colliehauler
Explorer III
Explorer III
Durb wrote:
Water heater, water pump, drain valve, awning and refrigerator, it sounds like the appliance and accessory vendors are letting you down rather than Forest River. I have a feeling that once you get those things dialed in under warranty you will have years of good service, at least, I hope so.
I believe the OP has a Keystone 5th wheel not Forest River.

Durb
Explorer
Explorer
Water heater, water pump, drain valve, awning and refrigerator, it sounds like the appliance and accessory vendors are letting you down rather than Forest River. I have a feeling that once you get those things dialed in under warranty you will have years of good service, at least, I hope so.

Old-Biscuit
Explorer III
Explorer III
colliehauler wrote:
I would try leveling the trailer in the driveway to see if that would solve the issue.


YEP....

Fridge is on drivers side so absorber tubes slant downward towards the rear

I bet 5vr is nose down in driveway which puts the fridge out of level enough to interfere with the gravity flow of coolant from condenser to absorber tank.

All you are doing is overheating the cooling unit

Level the 5vr!
Is it time for your medication or mine?


2007 DODGE 3500 QC SRW 5.9L CTD In-Bed 'quiet gen'
2007 HitchHiker II 32.5 UKTG 2000W Xantex Inverter
US NAVY------USS Decatur DDG31

colliehauler
Explorer III
Explorer III
I would try leveling the trailer in the driveway to see if that would solve the issue.

newman_fulltime
Explorer II
Explorer II
when its working are the front jacks up or down?