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Dometic 3-burner cooktop recall

Second_Chance
Explorer II
Explorer II
Hadn't seen the posted on this forum, so here goes:

Dometic recall

NHTSA Campaign Number: 20V620000

its only on stoves manufactured after November 2018 or later.

Rob
U.S. Army retired
2020 Solitude 310GK-R
MORryde IS, disc brakes, solar, DP windows
(Previously in a Reflection 337RLS)
2012 F350 CC DRW Lariat 6.7
Full-time since 8/2015
4 REPLIES 4

kellem
Explorer
Explorer
This will go a long way in enhancing an already tainted reputation with Dometic.....when are they not recalling a product.

jpmyers
Explorer
Explorer
We have been trying to get resolution from Dometic regarding this issue since November 03, 2020. For what we've spent trying to find a suitable alternative means of cooking, I could have bought 2 new stoves outright!
Talking to Dometic is useless! Their CS folks are very nice and easy to deal with but are limited in what they can do for you.
Our Stove/Oven leaks at every connection, every valve, every regulator. And Dometic seems to think sending out a "Patch-Kit" will solve the problem. With all of the issues this unit has, WHY will they not replace the entire unit?
Sorry Y'all, I'm a bit frustrated...
Jerry & Pamela
2020 Highland Ridge Silverstar ST324RLS-38' TT
2020 Silverado 1500 w/Max Haul package & Airlift bags.

joshuajim
Explorer II
Explorer II
Hey, they got your money. Why would they want to spend their money for your problem :S
RVing since 1995.

Lwiddis
Explorer II
Explorer II
First two sentences are not comforting! TY for posting.

โ€œWhat to do

The remedy for this recall is still under development.

The manufacturer has not yet provided a schedule for recall notification.

Owners may contact Dometic customer service at (888) 943-4905.โ€
Winnebago 2101DS TT & 2022 Chevy Silverado 1500 LTZ Z71, WindyNation 300 watt solar-Lossigy 200 AH Lithium battery. Prefer boondocking, USFS, COE, BLM, NPS, TVA, state camps. Bicyclist. 14 yr. Army -11B40 then 11A - (MOS 1542 & 1560) IOBC & IOAC grad