โAug-18-2016 02:38 PM
โAug-19-2016 10:36 PM
free radical wrote:CavemanCharlie wrote:Grit dog wrote:
Besides everyone would rather hear about the diesel in the gas and what the dealer did or did not do and the eventual outcome than the fact that some random dealer had good service.
On the topic of good service though, this was too long ago to count, but Billion Chrysler Jeep in Rapid City? SD had the best service of any place I've taken something.
Late on a Friday afternoon I rolled into town in my brand new pickup hauling a trailer with the second completely roasted rear differential in as many weeks. Dodge dealer in town said f you, see you Monday if we have the time.
Those guys, worked til like 8:00 that night trying to get the truck back on the road for me while another guy scoured the city for a rental with a trailer hitch to rent me. Wasn't happening on the repair or the rental with a hitch. Service MGR actually drove to the rental places and looked for a suv or something with a hitch. First thing Sat morning, they rented me a minivan so I could take as much stuff as I needed or could fit from the trailer and sent me on my way, along with a 100,000mile bumper to bumper ext warranty on the truck for free just for my troubles! Then they called about 4 days later after getting a new rear axle ordered and installed and bought me a 1 way plane ticket back to SD to pick up the truck!
Now THATS service! He!!, I sent them guys a card and cookies for Xmas!
I'm glad you found such good service. I wonder why you had a second axle roast in less then 2 weeks ? I wonder if the place that fixed it the first time screwed up. Or,, ripped you off.
Ive heard exactly the same story somewhere before and what happened is the mechanics "forgot" to fill the axle with oil,,twice!!
โAug-19-2016 08:49 PM
CavemanCharlie wrote:Grit dog wrote:
Besides everyone would rather hear about the diesel in the gas and what the dealer did or did not do and the eventual outcome than the fact that some random dealer had good service.
On the topic of good service though, this was too long ago to count, but Billion Chrysler Jeep in Rapid City? SD had the best service of any place I've taken something.
Late on a Friday afternoon I rolled into town in my brand new pickup hauling a trailer with the second completely roasted rear differential in as many weeks. Dodge dealer in town said f you, see you Monday if we have the time.
Those guys, worked til like 8:00 that night trying to get the truck back on the road for me while another guy scoured the city for a rental with a trailer hitch to rent me. Wasn't happening on the repair or the rental with a hitch. Service MGR actually drove to the rental places and looked for a suv or something with a hitch. First thing Sat morning, they rented me a minivan so I could take as much stuff as I needed or could fit from the trailer and sent me on my way, along with a 100,000mile bumper to bumper ext warranty on the truck for free just for my troubles! Then they called about 4 days later after getting a new rear axle ordered and installed and bought me a 1 way plane ticket back to SD to pick up the truck!
Now THATS service! He!!, I sent them guys a card and cookies for Xmas!
I'm glad you found such good service. I wonder why you had a second axle roast in less then 2 weeks ? I wonder if the place that fixed it the first time screwed up. Or,, ripped you off.
โAug-19-2016 06:29 PM
โAug-19-2016 03:56 PM
Grit dog wrote:
Besides everyone would rather hear about the diesel in the gas and what the dealer did or did not do and the eventual outcome than the fact that some random dealer had good service.
On the topic of good service though, this was too long ago to count, but Billion Chrysler Jeep in Rapid City? SD had the best service of any place I've taken something.
Late on a Friday afternoon I rolled into town in my brand new pickup hauling a trailer with the second completely roasted rear differential in as many weeks. Dodge dealer in town said f you, see you Monday if we have the time.
Those guys, worked til like 8:00 that night trying to get the truck back on the road for me while another guy scoured the city for a rental with a trailer hitch to rent me. Wasn't happening on the repair or the rental with a hitch. Service MGR actually drove to the rental places and looked for a suv or something with a hitch. First thing Sat morning, they rented me a minivan so I could take as much stuff as I needed or could fit from the trailer and sent me on my way, along with a 100,000mile bumper to bumper ext warranty on the truck for free just for my troubles! Then they called about 4 days later after getting a new rear axle ordered and installed and bought me a 1 way plane ticket back to SD to pick up the truck!
Now THATS service! He!!, I sent them guys a card and cookies for Xmas!
โAug-19-2016 03:00 PM
โAug-19-2016 02:54 PM
โAug-19-2016 02:45 PM
โAug-19-2016 01:02 PM
โAug-19-2016 12:06 PM
leeper wrote:
This guy posted about the good service he got from a dealer and now it's about how wrong he was to drive to the dealer, which he did not do. People are trying to show they are smarter than he is by talking about what he should have done. The post was about the service, not how he got it there.
โAug-19-2016 11:28 AM
Tiger8r wrote:
No, I actually did it, put a gallon of gas actually 0.8 gal. I had 32 gal of diesel in it already, was just topping off before leaving tomorrow, then I went ahead and filled it the rest of the way with diesel, I actually thought I might just drive with the gas but got cold feet. Point was they were good folks to deal with went out of their way to get me going, they were the third dealership I called.
โAug-19-2016 11:25 AM
โAug-19-2016 10:59 AM
โAug-19-2016 10:09 AM
Muddydogs wrote:
I would have filled the tank the rest of the way with diesel and carried on. One gallon of gas in 30+ gallons of diesel isn't going to do squat. Happens to a truck or two every year in my fleet. I think the shop kind of screwed you not telling you to just fill the tank with diesel and keep it full for the next couple hundred miles or so.
โAug-19-2016 08:05 AM