I think I'm stuck.

[kennyd63]

Good morning to all.

I took my T.T. to have some minor issues fix to the dealer which I bought it from. It has been a month and the dealer is waiting on manufacture to approve the 2 windows that are leaking. I called Friday to find out the status of my T.T. and they asked me if I wanted to have the trailer winterized, I asked the person if they were going to do it at no cost to me, and she said no. I feel if you have my T.T. well into winterizing time they should do it. She said for me to get the trailer winterize it and bring it back. This dealer is NOT around the corner.

Please advise, and thank you all in advance

Respectfully.

[PaulJ2]

Dealer should have repaired the window, give back your RV, then be reimbursed from the manufacturer.

[Merrykalia]

Lynnmor wrote:
Bring your trailer home and fix it yourself, by now you should have learned that there is no such thing as a real warranty.

I may be in the minority, but when I was looking to purchase a new RV, I did not even look at them unless the dealer had a minimum of 4 stars on google and any other place I could find reviews. We drove over 200 miles to our dealer and were pleased with the sales people as well as the PDI. We had 2 different warranty issues, the first one occurred about 3 months after purchase. It was electrical. Yes, we had to drive it up to the dealer, but they fixed it and we picked it up about 4 days later. (My sister lived about 30 miles away.)

About two weeks before our warranty expired, our kitchen slide was sticking. Took it back up and it was finished up in less than 8 days. It was done before we really wanted to pick it up, but we went ahead and got it.

We used Holman RV in Batavia, OH and we couldn't be happier.

To answer the OPs question, I'd take some pink stuff and travel to the dealer, but I'd also be making some calls to find out what the holdup is. If they say it's the manufacturer, call them right then and there and see if they have any idea. If not, ask to talk to the General Manager of the dealership. Be nice, but firm about wanting the RV fixed immediately.

[midnightsadie]

bring it home now . call a local rv tech mobile and most can do warrenty work. and you,ll be happy, they come to you.

[1320Fastback]

I think I'd go get the trailer and change the window seals myself after a month as long as the other issues have been fixed. Pulling out a window and resealing it is a hours work and at least you'll know the job was actually done and done right.

[Lwiddis]

Yes, Forest River and the dealer. Who is it?

[CFerguson]

And name the dealer that is dragging their feet on your warranty work.

[DutchmenSport]

Agree with others. Go to the lot and winterize it yourself. That way you know it was done right.

[Charlie_D_]

Most windows that leak do so because they are not centered in the cut out, did not use putty tape and installed it improperly or loose bolts.

OP, if you bring it home, run water at the windows and try not to get any water on the perimeter seal. Better yet, tape the frame where the window seals against the wall then run water on it. That would tell you if it is the window or the seal.

[edbehnke]

question on warranty. was it authorized and they just have not done it yet? if not deal with forest river direct and push them.

as for the winterization....do it yourself. on their lot.

[Cobra21]

Lynnmor wrote:
Bring your trailer home and fix it yourself, by now you should have learned that there is no such thing as a real warranty.

I totally agree, we have relatives that can't get any warranty work done either after months.

[Lynnmor]

Bring your trailer home and fix it yourself, by now you should have learned that there is no such thing as a real warranty.

[colliehauler]

Which is cheaper driving to the dealer and winterizing the trailer or have them do it?

[wing_zealot]

Take 2 gallons of antifreeze and go winterize it on the dealers lot. You might want to take a spare battery with you also; or some jumper cables.