Propane At RV Park

[Lauren]

We are at a very "high end" RV park and very highly rated - well kinda. No sure who does the rating as they do not appear so in RV Park Reviews.

Here is my phone call to the office about supper time tonight (as we did not see propane tanks) for filling for customers.

Me : Do you sell propane here?

Ofc : Yes, we do - big tanks only.

Me : Big tanks only? You will not fill my 15# that I use for my grill?

Ofc : No, we only do the big ones as we would not know how much to charge for the smaller one.

Silence (because I did not really know how to respond).

Me : Oh?

Ofc : You have to go into xxxxxx (nearest town a ways away) and they will do that.

Me : Oh.

Ofc : Have a nice evening.

End of conversation. I did not ask her what if a "big one" was not completely empty?

As many of you know, we have been part time RV'ing for 19 years that we kinda counted up and came to about 4 1/2 years if full timing and this is our 184 different RV park - never heard this before.

Just hadda share it. 🙂

[answerswillvary]

Thanks for the clarification, Lauren.

Have a great time on your trip.

With that, I am closing this thread.

[doxiemom11]

Maybe she meant they don't do the little 1# tanks for gas grills and only do the bigger 30# tanks.

[Lauren]

We all have the little tanks - those guys have the BIG ones on posts or sitting on the ground - and, I would presume, a completely different set of equipment and all.

In any case, the Manager clarified it but, in my personal opinion, this just one of the things here not handled well or not good or not as advertised.

On the positive side, the site we have here is the largest we have ever had and a really nice view. In fact, it is this site that is the cover picture on their brochure / pamphlet.

So be it - will be otta here Monday. Going to a place we have been to before down the road a piece and we love it.

Thanks every one for listening and input.

On edit - typo correction

[DiskDoctr]

The larger tanks are usually filled by the gallon using a gauge on the tank.

Smaller cylinders are usually filled by weight, though it is quite often charged by the gallon or even flat price.

I think anything up to 120lbs is a cylinder? Not sure about the 420 lbs are a cylinder or a tank here in PA.

But in any case, you would have a cylinder, not a tank.

Not sure what the RV-tanks would be classified as?

[Us_out_West]

I stayed out of this until Lauren talked to the manager.

So my question is if they have a propane service (truck) that comes around to fill tanks why not do that?

Our Winter home/RVPark in S. AZ uses a propane service via truck that makes the rounds every week. They fill all types/sizes of tanks including small tanks for grills.

[Lauren]

This park does not fill and kind of RV tanks it appears. They have many seasonal and other long term people here that have the "big" tanks and are filled by truck. Simple as that.

Why did they just not say that?

I find this very unusual for an RV park this size but it is due to the needs of the majority of the people who pay the bills.

The nearest place for filling is about 20-25 miles away, not the 18 I thought.

I have posted somewhere around 160 posts on RV Park Reviews - nearly all of them very positive because I am very careful picking where we stay.

This place says they are the top rated park in CO but I don't know what rating - not so on RVPR.

This place will not get too good of marks I am afraid. I made a mistake in picking it. My wife and dog agree! 🙂

[2oldman]

DutchmenSport wrote:
I don't see what the problem is. They told you simple and plain they could not fill your tank. Done! End! That's it. Move on.

You move on. I want to know why she said that.

[DutchmenSport]

I don't see what the problem is. They told you simple and plain they could not fill your tank. Done! End! That's it. Move on.

[2oldman]

Bet you wish you'd asked her to explain that answer!

[Jayco-noslide]

That's not really offering good service to the customer. They could easily estimate what to charge. Maybe the person you talked to had no authority?

[mileshuff]

I have been at parks where the majority of sites are permanent or seasonal. People are there for months at a time. They have 'big tanks' setup next to their RV/Mobile home. A truck comes from town every few days to fill up those that ordered such. They will NOT fill up anyones portable small tanks. Again, this is for mostly mobile home parks that allow some RV overnighters.

I always check tanks before leaving on a trip and call ahead to see if RV park will fill tanks. If I fill them locally I usually tank the tanks to Costco where it is VERY cheap to fill. Only a few Costco's have propane around here.

[Matt_Colie]

Just to answer part of your question, I am one of the people that writes for RV Park Reviews. I also write for Trip Advisor and a few others.

It is obvious that you ran into a person that does not know much. This happens to us a lot. It is also one of the reasons that we have started to avoid using crampgrounds when we don't "need" them. Some are wonderful and helpful and then there are the rest.

I can also tell you that if they fill the "Big Ones" they have a meter that reads in gallons and probably have the fitting to fill your 20# can. Most do. In actual fact, I have never seen one that did not.

Matt

[SCVJeff]

Or it's simply not worth their time to fiddle with such a tiny tank.

[Lauren]

Thank you, jplante4 (Moderator), for your input. As stated, I will talk to the Manager and get the full story; that is only fair and right. Could be it was after hours and they don't do it then. Fine, no problem with that - just say so.

They have another big issue going that I have talked to the Manager about and, based on my background and experience, have offered more palatable ways to the customer to handle it. She then actually called the owner and passed it on.

I am digressing and I apologize. I will talk again to the Manager; she is a very nice person.