Heater wont work

[James57]

See if you can help me, My heater wont work
tried everything the dealer told me and still no go.
it is a 2016 KZ Venom 4013 bought it in Tx. and I live in Colorado

[James57]

Thank you everyone I will check the sail switch.

[nayther]

remove the outer cover, there's a circuit board there with LED light, should give you a code. I suspect the sail switch is not closing and allowing the gas valve to open.

[atwowheelguy]

http://www.rverscorner.com/furnace1.html

[atwowheelguy]

Fan comes on. Moves a "sail" switch with the air. Control board detects the sail switch activated and opens a solenoid valve to let the gas in. Igniter starts sparking. (Can you hear the igniter: "pop, pop, pop"?)

The DSI RV Furnace - sequence of operation.

The thermostat is turned on and calls for heat.
Electrical current is sent from the thermostat to the time delay relay. The relay closes after a delay of 10 to 20 seconds and energizes the blower motor.
The blower motor must come up to 75% of it's rated speed to continue the ignition sequence. If it doesn't - the motor is faulty, voltage is too low, the return inlet air is blocked, or there is a blockage in the exhaust.
Once the motor comes up to speed, the sail switch is physically moved by the air flow and closes a micro-switch to continue the circuit. It must have a certain force to close it and if the motor is not running fast enough, or there is a blockage of some kind, or a "sticky" switch, then the current is interupted.
Note: This circuit is totally independent of the thermostat or motor circuit and only comes into play when the fan blows "hard enough" to close the sail switch.

Locate the two wires that come and go to the sail switch - with your test light, probe each one - you should have power at both wires, with the furnace fan operating. If not, replace the sail switch.

The sail switch closes and sends the power to the limit switch. The limit switch is normally closed, but will open at a preset temperature to prevent furnace overheating. With the fan running, probe each terminal of the limit switch - you should have power at each terminal. If not replace the limit switch.
The limit switch then sends power to the circuit board - the circuit board delays ignition for 10 to 20 seconds to allow the blower to purge any gas from the combustion chamber.
After this delay, the circuit board opens the gas valve and sends a high voltage current to the electrode (igniter). This ignition TRIAL will last for about 10 seconds. If ignition occurs, the electrode senses the flame and returns this information to the circuit board. The circuit board then stops the high voltage spark but keeps the gas valve open. If ignition fails, the board will go into lockout (new boards will try three times before going to lockout).
Lockout can be caused by a faulty circuit board, faulty gas valve, a faulty electrode or any of the above conditions.
If the ignition sequence is interupted at any point, there will be no ignition. Safety is utmost!

[Y-Guy]

You just picked it up late last year right? Call KZ and see if there is a mobile tech in your area.

[enblethen]

Sounds like a failed circuit board.
You could try to clean the contacts, ignitor/flame sensor.
Some service locations can test many of the boards.
If you need a new one, I suggest a Dinosaur Electronics replacement.

[James57]

its a Suburban SF35Q yes the gas works on all other apps.
it has 12.3 volts and is pluged in to shore power, The fan comes on for about 30sec. and goes off. and it worked the first
time we used it. It is 2016 KZ Venom 4013 toy hauler.

[Dirtclods]

Do you have propane? Turn your stove on and check see if it lights.

[rockhillmanor]

ppine wrote:
Some RV appliances are very different from residential ones. I like to fix things but RV furnaces have some weird switches. If I can't fix it, time to call the mobile RV repair man. He can fix things fast and make life easy. It does not cost much.

X10!

IMHO the "only" RV mechanic that knows what they are doing and won't rake you over the coals with $100/hr rates.....is the local RV Mobile Repair Guy! :C

My RV has NEVER seen the inside of an RV dealership repair shop.

[ppine]

Some RV appliances are very different from residential ones. I like to fix things but RV furnaces have some weird switches. If I can't fix it, time to call the mobile RV repair man. He can fix things fast and make life easy. It does not cost much.

[Y-Guy]

In addition to what's been asked, what did the dealer tell you to do already?

[rockhillmanor]

Just another tip. Before you go running off to the dealership.

There is a 'DELAY' built in on the RV furnace and ac.

If you have been turning it "on and off and on and off". Its' cycling between delays and It will NEVER start.

It's not your house furnace! You are not giving it enough time.

The delay is very long on some RV's. Let it sit for an hour then turn it on and WAIT for the furnace to come on. It does seem like an eternity but wait it will come on.

My delay is so long that to this day 10 years later when I flip the ac on and when it doesn't come right on I still sometimes think oh my god it's broke.......then it turns on.

Albeit your dealership should have told you this but my guess is they didn't. :W Good luck I hope all goes well.

[midnightsadie]

when you turn on the main propane tank,turn it slow, theres a built in safty that will trip if you did it fast.and must have good 12v battery weather on shore power or not.

[beemerphile1]

A description including brand and model number plus what it does or what you hear may be a wee bit helpful.

Based on the info given, it could be about 999 different things.