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Keystone quality ?

Hedgehog
Explorer
Explorer
My friend has been camping in fifthwheel a for years. He usually trades every three or four years. He recently bought a brand new keystone Alphine and has had a ton of problems with it. Light fixtures falling off the wall, plumbing leaks where we find washers missing during assembly, crack in one piece fiberglass tub, doors falling off esc. These problems make me wonder as I just purchased a 2016 Montana 3160rl. I haven't had a chance to use it yet mainly because I am still waiting for a truck that I ordered 10 weeks ago. I bought the Montana because I had a 2004 Montana that was trouble free for the entire time I owned it. So, does keystone still build a quality unit or is the trouble free ownership like I had with my 2004 a thing of the past? Also, is the alpine and Montana built the same as far as quality ? Same assembly plant?
29 REPLIES 29

richfaa
Explorer
Explorer
no better no worse than any other brand in the price range. Rv quality across the board is below par.
2013 Montana 3402 Big Sky. 08 Ford F-350 6.4L

goducks10
Explorer
Explorer
You need to look at who is responsible for the issues. If it's a tv or dvd player that quits working then that's the tv/dvd players fault not Keystone. If the tank valves are wired up wrong, that's Keystone. Lots of times people blame the RV maker when in fact its the parts they put in them that fail. You have to be selective in deciphering RV issues.

JIMNLIN
Explorer
Explorer
IMO because you know some one that had a few issues with a certain product line withing a brand does not mean all that brands product lines have those type issues. This included trucks or trailers.
IMO your worrying needlessly.
"good judgment comes from experience, and a lot of that comes from bad judgment" ............ Will Rogers

'03 2500 QC Dodge/Cummins HO 3.73 6 speed manual Jacobs Westach
'97 Park Avanue 28' 5er 11200 two slides

boshog
Explorer
Explorer
Hedgehog wrote:
He recently bought a brand new keystone Alphine and has had a ton of problems with it. Light fixtures falling off the wall, plumbing leaks where we find washers missing during assembly, crack in one piece fiberglass tub, doors falling off esc. These problems make me wonder as I just purchased a 2016 Montana 3160rl.


Wife and I bought a Montana 3790RD this spring and outside of adjusting door strikes we have not had any other issues outside of the toilet bowl not holding water.

nirion
Explorer
Explorer
We are just over 1 year with our Keystone Sprinter 324FWBHS. The only issues we have had were third party parts (TV and DVD player). Resolved without any problems.
2016 Ram 3500 SRW Big Horn CC LB 4x4, Cummins Turbo Diesel, Maximum Steel
2015 Sprinter 324FWBHS
2014 Ram 2500 Big Horn CC LB 4x4, Hemi 6.4, 4.10 - SOLD

debraindi
Explorer
Explorer
The worse road I have been on is I 10 east leaving El Paso TX My new Keystone Impact looked liked the wheels where coming off the ground but the only thing that unraveled was the paper towels, My 311 has almost been flawless other then a slide recall and a few minor things I repaired my self.
2013 LML Duramax
2015 311 Keystone Impact
200q 24 partycraft 150 mercury
Time out motor cycle trailer
2009 Harley RG 575 cams thunder-max tuned
1970 350 JD crawler loader

face_down
Explorer
Explorer
I have had my 2016 Keystone Carbon for 4 months with 25 nights slept in and I am very happy with the initial quality. Minus three interior LED lights going out and both Vacuum Breakers not working on the black tank flush system the unit has been awesome. Workmanship, fit, trim and quality are very good IMO.
2016 Keystone Carbon 357
2006 Ford F350 4X4 CC/LB/DRW (aka Big Sexy)
Reese 20K Goose Box - Draw-Tite Remove-a-Ball

Dog_Folks
Explorer
Explorer
Our Outback, which is middle of the Keystone line, has been virtually trouble free, except one slide motor, which was quickly replaced under warranty.

Quality is kind of "luck of the draw" these days.
Our Rig:
2005 Dodge 3500 - Dually- Cummins
2006 Outback 27 RSDS

We also have with us two rescue dogs. A Chihuahua mix & a Catahoula mix.

"I did not get to this advanced age because I am stupid."

Full time since June 2006

rmcspeterson
Explorer
Explorer
We have numerous problems with our 2013 Cougar 331MKS - mostly minor but problems with the control panel have been persistent. We even had an electrical fire in the front storage area related to the control panel. Thankfully that happened while under warranty. Like another person said, I would probably buy another but with a longer warranty.

BB_TX
Nomad
Nomad
I have a 2007 Montana (bought new and as trouble free as I could ever possibly hope) and as such I frequently visit the Montana Owners Club forum. It seems that while the vast majority of owners have very few problems there is the occasional one who has more than his share of problems. Couldn't begin to tell you why. But then, the same happens with cars and trucks, some owners being just terribly unlucky.

cmeade
Explorer
Explorer
DW and I bought a new Alpine 3500RE May 2014. After 10K mi we have had the following issues - inop license lite, wood moldings reglued, led glass lite lense warped, black tank drain valve not opening fully, samsung tv intermittent shutoff, interior wood panelling reglued. Not bad in my opinion. A friend bought an Alpine 3010RE a month after looking at ours. His first trip the 4 door dometic refer cooled his beer down to 60 degrees on a 75 degree weekend. When he got home the tech found nothing wrong and it has worked great ever since.

cant_remember_I
Explorer
Explorer
We're are picking up our second Keystone next week. Our first was a 2005 Laredo TT BH. It has been a great trailer and other than some cosmetic age issues, I haven't had any problems. Friday we pick up our first fifth-wheel, a 2016 Cougar 336BHS. We looked at a lot of RV's before deciding on this one. There were some during a quick walk through I could tell were not built well and others I liked but the floor plan or price didn't work. I'm anticipating some issues with the new one just because bouncing down the road is pretty rough on a house. I hope the stuff that is going to shake loose will do so during the first year.

TakingThe5th
Explorer
Explorer
We are on our 2nd Cougar and it seems that quality has improved a bit. Although the weight is about the same between the two, the suspension and tires are much better. Some of the "improvements", like the remote controlled switchboard, are ill-conceived and poorly executed. The floor decking and some other structural things seem to be improved (we took the factory tour). We have a kitchen sink that is developing pits in the finish and will need to be replaced some day. We still have a few repair issues after each trip but am starting to think that some of that is normal for something that bounces down the road a lot. Many of the repairs are for things like the cabinetry, appliances and furniture which are not necessarily model-specific, so I'm not sure if a high-end model within the Keystone line might have many of those same problems. It seems that Keystone uses the same "parts drawer" across many models.
TakingThe5th - Chicago, Western Suburbs
'05 Ford F350 Crew 6.0 DRW Bulletproofed. Pullrite Super 5th 18K 2100 hitch.
'13 Keystone Cougar 333MKS, Maxxfan 7500, Progressive EMS-HW50C, Grey Water System.

MFL
Nomad II
Nomad II
I think some RV manufacturers, have a low end line, mid, and upper end. After owning several TTs, I bought my first FW in 1995. I was looking at a used upper end 92, and a new 95 low end model, made by the same company. They were about the same price. I bought the used 92, from someone I knew, as the quality difference was very visible.

The new one was needing repair, just to get the door open! The sales guy needed to pry on it, before we could look at it. Once inside, a cupboard door came off, when he showed us all the storage space. Then we noticed the cheap kitchen sink was cracked open, about an 1/8 inch. We walked/ran away from that low end trailer, and bought the used upper end one.

Used that one for many years, with only a few small issues.

It seems the Montana, has a pretty good overall rep.

Jerry

shepstone
Explorer
Explorer
After my Keystone I would have to cautiously say that the quality is there but the third party parts such as windows that leaked & windows with no drain holes, chairs that fall apart, brakes that squeaked, has been our biggest problems. along with some assorted assembly issues. Would I buy another one? From what Ive read most of them have issues for the first year. Next time I think I would get one with a longer factory warranty.
2017 F350 Ruby Red Super Cab Dually 6.7 3.55 gears. B&W Companion 25K. BackRack. Gatorback mud guards. AUX65FCBRG aux tank. 2021 GD 380fl
2010 GMC Savanna 3500 extended 6.0