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Buying a Former Rental Class C. How many of us out there?

IAMICHABOD
Explorer II
Explorer II
While researching these pages for my next Motor Home I saw a few threads discussing Rentals, most were Pros and Cons but very few posts from people who had purchased one.

I thought it may be a good resource and helpful to hear from these people. The good, the bad, what they liked and what they didnโ€™t. Also if they had any problems, things they changed, if they would recommend this to others or do it again.

Here is my story: I am not a novice, having owned a Class A for more than 15 years and doing the camping thing with my wife and two daughters, I can say โ€œbeen there done thatโ€ But life changes, and I sold everything so I have been away from this for several years. Starting over I lurked here for a while and got a lot of good insight then went looking.

My criteria was: A Class C within by budget, less than 30 feet so I can keep it at home, saving storage $, a rear bed, and a lot of storage space.

What fit that was Winnebago, Fleetwood and a few others, what I found mostly was Jamboree / Tioga 26Q. In the year models 2002 thru 2006. I did my home work looking at NADA and other sites to find the fair prices for the models that I was looking for.

After several months of searching the internet, Craigslist, private ads and Dealerships for a Class C that suited my budget and needs, this is what I found. Of the dozen or so I inquired about.Most were upsidedown in their payments, owing more than they were worth. All were on Ford Chassis, 7 needed tires, all had the original 7 to 10 year old tires, and they all needed repair of the awning and most needed some work inside or out and the maintenance records were sketchy, but most had low mileage. The Dealerships offerings were better but they had a profit margin to maintain so I got older models within my budget or huge up sales that didnโ€™t work for me.

My next step was looking at the rental market for sales. In my area there are 2 large companies that have rental sales, Cruise America and El Monte RV,who also sell Class A RVs.

First up was El Monte RV Their units are production RVs that are made by major manufactures, with TV antennas and hookups inside and out, Ducted A/C and heat, 2 house batteries, a rear ladder and parts are readily available from those manufactureโ€™s. I looked at their web site and it detailed their warranty and what was checked and serviced by their factory trained technicians. The unit I looked at was like new inside, the upholstery on all the seats was new as was the floor mat in the driverโ€™s area, it had a new mattress, still in plastic and a new bedspread. All of the curtains were new also. Newer (2010 mfg date) tires with 98% rubber and the mileage was ninety thousand (90,000).

Then there was Cruise America: Their units that I looked at seemed to be Spartan,no TV antenna or hookups for one,non-ducted A/C,small counter space and only one battery, no rear ladder for inspection and maintenance of roof and built just for them, they were all โ€œrefreshedโ€ their words not mine. They offered extended warranties at a huge cost. All had high mileage, one hundred and thirty thousand (130,000) or more and the price range seemed a little high. The sales staff had a take it or leave it attitude and were not very forthcoming when asked about maintenance records and service,they claim to have proprietary info in those records,It doesn't seem to be a problem for El Monte RV.

At El Monte RV I took a test ride; This Unit was a 2006 Tioga 26Q on a Chevrolet Chassis it rode
Drove and handled much better than the Fords that I had driven. It also had more leg room and was quieter. We got back and I asked about the service and maintenance on it, the salesman, Joey, handed me a 28 page single spaced document asked if I wanted some coffee or something to drink and said โ€œread this and if you have any questions I will answer themโ€.

It detailed everything that was done before and after each rental, the mileage, generator hours and hours billed. Each time it was washed and detailed inside and outside, all fluids were checked and replenished if needed, the holding tanks were washed, LP system was checked for leaks, all torque on wheel lugs were checked, brakes front and rear checked for wear and cracks, pressure in tires, all appliances, generator oil, lights inside and outside, the list goes on and on.

It also listed all oil changes,coolant change,trans service,fuel injector service and cleaning,fuel filters,air filter, new brakes, all repairs and replacements all with date, mileage and time spent in complete detail from day one to when it was pulled from the rental fleet and was refurbished. I have a complete service record on this vehicle.Also the service records on the Onan Generator,all oil changes,air filter and spark plug replacement with hours and date. I negotiated a good deal with them and am very happy with my purchase.

It came with a 1 yr. 12000 mile power train warranty and 30 day on all appliances. It also came with a 28 page maintenance record that detailed everything. Also the original sales packet from Fleetwood with the manual and serial numbers on all appliances,refrigerator, microwave,furnace, AC, water heater, etc. and the manual for the Chassis. I have had no problems with it so far.

(ON EDIT) 5 Years and close to 14000 miles.Just Scheduled Maintenance and new tires,old ones were at the 5 year mark and I wanted new Michelin LTX M/S2s.

There were a few things that it didnโ€™t have as it was a rental and the ones from private parties did have.
โ€ข Power steps, outside Stereo/CD donโ€™t need or want them.
โ€ข An Awning, this I wanted and had installed. A Swivel Seat and a new Window in The Door that I installed.
โ€ข Wheel Simulators, I like the looks so I had them installed and at the same time had Tire Man valve stem kit put on.
โ€ข Replaced the Chinese WFCO with a US Made converter/charger
โ€ข It came with mini blinds and not the day/night that most have, these are more practical and have a lot less failure.
  • It also came with Stainless Steel sinks,easier to maintain than the cheap plastic ones that come in the noncommercial units.

I am very happy with my Rig, it suites my needs and it was in my Budget range, I think I got a good deal.

So if you bought a rental please share your experience here for others to use as a resource.
Or if there are any other questions that have not been covered in these pages, just ask, there are many helpful people on this thread.
2006 TIOGA 26Q CHEVY 6.0 WORKHORSE VORTEC
Former El Monte RV Rental
Retired Teamster Local 692
Buying A Rental Class C
1,715 REPLIES 1,715

KristinU
Explorer
Explorer
rice_classic wrote:
Follow up on my 2012 27G from Cruise America.

The warranty that comes with is only a power train warranty. It doesn't cover fluids, shocks or bushings. It definitely doesn't cover anything on the coach itself.

Mine needed new shocks, a couple new bushings, and all the fluids replaced which added $2500 to my overall purchase price - I accepted this reality.

However - after the purchase - it was discovered the fresh water tank has a small leak the result of which is mold in the storage area under the bed and under the floor of the shower. We tested everything when we purchased and were pretty thorough but we did not bring a square head screw driver with us and remove panels for a deep inspection. Heck, I had no idea the tank was under the bed until I discovered this issue. The leak also caused the door to get damaged as it soaked up the water on the bottom (wedging it in the frame) and ripped apart when opened.

Fixing the tank, cleaning the mold and replacing the door is going to be expensive and the silence from Cruise America is DEAFENING. I'm now in the Buyer-Beware camp for this company - unless they magically start responding.


Oh, ugh, so sorry to hear of the problems! 70 pages and you get to be the unlucky one to experience a pretty big issue...I wonder if a letter to the Good Sam Action Line would help light a fire under Cruise America to help you out?
Cheers!
Kristin
2008 Winnebago Chalet 31C
My camping party: me, DH, DS, and 2 DK9s
Our Blog: www.winnieadventures.blogspot.com

KristinU
Explorer
Explorer
Bea PA wrote:
Welcome to the forum. We also bought a Chalet in 2015. No problems other than a failed cutoff valve on the propane tank. Only thing we didn't check on the inspection. I had never known of one to fail and probably would not have found it except I left the thermostat on and heard the furnace running.I suspect it was not working for a long time and no one knew it.


Another Chalet in the club, yay!
Cheers!
Kristin
2008 Winnebago Chalet 31C
My camping party: me, DH, DS, and 2 DK9s
Our Blog: www.winnieadventures.blogspot.com

rice_classic
Explorer
Explorer
Follow up on my 2012 27G from Cruise America.

The warranty that comes with is only a power train warranty. It doesn't cover fluids, shocks or bushings. It definitely doesn't cover anything on the coach itself.

Mine needed new shocks, a couple new bushings, and all the fluids replaced which added $2500 to my overall purchase price - I accepted this reality.

However - after the purchase - it was discovered the fresh water tank has a small leak the result of which is mold in the storage area under the bed and under the floor of the shower. We tested everything when we purchased and were pretty thorough but we did not bring a square head screw driver with us and remove panels for a deep inspection. Heck, I had no idea the tank was under the bed until I discovered this issue. The leak also caused the door to get damaged as it soaked up the water on the bottom (wedging it in the frame) and ripped apart when opened.

Fixing the tank, cleaning the mold and replacing the door is going to be expensive and the silence from Cruise America is DEAFENING. I'm now in the Buyer-Beware camp for this company - unless they magically start responding.

Augydog
Explorer
Explorer
Bought Class C 23U Majestic (Cruise America( Four Winds)2004 in 2012 had minor problems some water intrusion (not bad) had 98K now has 140K good buy less than a 1/4 of org price well taken care of. next one will do the same.

Bea_PA
Explorer
Explorer
Welcome to the forum. We also bought a Chalet in 2015. No problems other than a failed cutoff valve on the propane tank. Only thing we didn't check on the inspection. I had never known of one to fail and probably would not have found it except I left the thermostat on and heard the furnace running.I suspect it was not working for a long time and no one knew it.
Bea PA
Down sized Winnebago 2012 24V Class C
2003 Gold Wing 1800 recently triked (Big Red)

KristinU
Explorer
Explorer
IAMICHABOD wrote:
blownstang01,also welcome to the Forum and the Former Rental Club!
You are officially #86.

There is another Winnebago Chalet owner here on this thread,KristinU,she has a entertaining Blog about her adventures and also some Mods and helpful hints that may be of interest to a fellow Chalet Owner.

Good Luck and have fun in your New Rig.


IAMICHABOD beat me to it! Welcome fellow Chalet owner! Ours is a 2008 and we're very happy with her. Like you, we didn't set out to buy a previous rental but we found this one in our search and I did some poking around online and found this thread, and we decided to take the plunge! That was right about 4 years ago...no regrets! 31C model for us, how about you?

I'm sadly behind on blog posts...I need to do some catch-up!
Cheers!
Kristin
2008 Winnebago Chalet 31C
My camping party: me, DH, DS, and 2 DK9s
Our Blog: www.winnieadventures.blogspot.com

IAMICHABOD
Explorer II
Explorer II
blownstang01,also welcome to the Forum and the Former Rental Club!
You are officially #86.

There is another Winnebago Chalet owner here on this thread,KristinU,she has a entertaining Blog about her adventures and also some Mods and helpful hints that may be of interest to a fellow Chalet Owner.

Good Luck and have fun in your New Rig.
2006 TIOGA 26Q CHEVY 6.0 WORKHORSE VORTEC
Former El Monte RV Rental
Retired Teamster Local 692
Buying A Rental Class C

IAMICHABOD
Explorer II
Explorer II
510dogmom,welcome to the Forum and the Former Rental Club!I will put you in the book,you are #85.

As Path 1 said there is a lot of stuff that is covered here on the thread,I know,I know it has grown to 69 pages,a lot to read.

If there is anything specific that you want to know about,just ask here.There a lot of Majestic Owners that monitor this thread and I am sure that one of them will be happy to help you out.

Have fun with your new Rig.
2006 TIOGA 26Q CHEVY 6.0 WORKHORSE VORTEC
Former El Monte RV Rental
Retired Teamster Local 692
Buying A Rental Class C

blownstang01
Explorer
Explorer
I guess I'm in the club, lol. I bought a 2006 Winnebago Chalet two seasons ago, yet at the time of purchase I did not know the Chalet was a model made just for rental fleets. I was lucky though, I think we got a good one. It had only 40,000 miles on the odometer and was pretty well optioned out. All the original paperwork were included. It has the generator, slide toppers, awning,wheel simulators, etc. Previous owners (we are the 3rd) at some point installed the covers over the vents, oxygenics, and several other small features. The unit has been perfect, with my only addition so far was a back up camera. I would not hesitate to buy another rental unit as long as I check it out good.

path1
Explorer
Explorer
510dogmom wrote:
Hello All. I just purchased a 2012 Majestic 23A with 113000 miles. I think they did a good refurbishment. Is there anything I need to look out for? I plan to install a backup camera in the near future. So far it's good.


Congrats...

There's always something to watch out for:)
99 percent of stuff to watch out for is covered in this thread. Hard to believe this thread is up to 35 pages, at least what my page counter says.
2003 Majestic 23P... Northwest travel machine
2013 Arctic Fox 25W... Wife "doll house" for longer snowbird trips
2001 "The Mighty Dodge"... tow vehicle for "doll house"

510dogmom
Explorer
Explorer
Hello All. I just purchased a 2012 Majestic 23A with 113000 miles. I think they did a good refurbishment. Is there anything I need to look out for? I plan to install a backup camera in the near future. So far it's good.

cross21114
Explorer
Explorer
We just finished a trip from Las Vegas to Phoenix, stopping at Zion, Bryce, GC and Sedona in a Cruise America 30 (really the 28). We had 7 of us including 2 grandchildren. We had a great time and the Rv ran great. Would not buy one for our family but we managed.
Despite the noise, I was impressed with the V10. We averaged just under 9mpg and I think the tank was not quite full when we got it. Despite what CA recommends we did not run in tow/haul mode except in severe circumstances.
Chris
2018 Nexus Ghost 36DS
360 Cummins, 3000 Allison
2016 Ford Expedition

IAMICHABOD
Explorer II
Explorer II
Congratulations flavtfan on your new rig!
It is great to hear that you are happy with it,with your OCD and all :B

The really nice thing is that you got all the records and you can see what was replaced and when,that is good to know.

I would think that the generator hour meter is from the old one so they could keep their records straight.

The fun part now is doing the little things to make it yours,I have done quite a few to make mine more user friendly and efficient.

If you get a chance send a picture here.

Good Luck and Happy Travels.
2006 TIOGA 26Q CHEVY 6.0 WORKHORSE VORTEC
Former El Monte RV Rental
Retired Teamster Local 692
Buying A Rental Class C

STEVE-OTR
Explorer
Explorer
Hello, All:

I know it's been awhile but I finally purchased a unit from Cruise America. It's a 2012 Thor Majestic 28a (30ft). For now I have some pics of the unit. I will have a followup soon of the Good, the Bad and the Ugly. Here she is:



2012 Majestic 28A
Ford E-450 V-10

flavtfan
Explorer
Explorer
Picked up the RV. It pretty much was as expected. I'm very OCD and this was a pretty solid unit in terms of nothing that major wrong with it. Paint was relatively new as well as the decals, everything works as advertised. I noticed that the generator was changed around 600 hours but the current hour meter still reads 900. I assume those hours were a carryover? The driveline was brand new as well as the driveline bearings and the transmission was changed at 88k miles so I think that is a plus that it doesn't have the number of miles as the odo says. Tires were in excellent shape with 4 of them being pretty much brand new. Flooring linoleum was replaced with some really nice looking faux wood that had a rustic look to it. The dinette seats were very clean. Again, very very nice unit and as OCD as I am I think it was great. Of course being OCD I'm going to work on a few cosmetic things but nothing bad at all. Few other little minor things here and there. It was extremely nice getting the service records. I wouldn't hesitate from buying from them again.