Kudos to AAA

[Redterpos3]

Today DW and I were on our final trip home after being away for 16 days to the UP of MI, and then back through Canada. On this last leg after a nice lunch at a truck stop in NY as we were making our way back on the highway I smelled a strong odor of radiator fluid. I kept an eye on my temp gauge and made it to the next exit, stopped, popped the hood and radiator fluid was all over the place. Fortunately I was able to stop before my engine overheated!!! We set out our emergency triangles and cones, and called AAA. They arrived in less than 45 min, loaded my van onto their flatbed and towed my trailer behind their truck. At first back to their shop, but then worked it out with AAA to tow us home approx. 150 miles (we have Premier and RV with AAA). We (and our trailer) are home, our van is at the shop, and now tomorrow a few phone calls will hopefully get everything back in working order, and we can do our laundry and sleep in our own bed. We were getting ready to spend the night or two at the NY shop parking lot (which would have been an adventure as well). We were able to keep our spirits up because of all the good insights I've learned on this site, knowing that everyone was OK, vehicles can get fixed, and time is about spending it together wherever we are!!! Thanks AAA, thanks RV net, Thanks to the tow driver from NY!! If you saw a blue van with a canoe on top, being towed by a big truck with a 30 ft NASH trailer behind it from NY to PA that was us!! 😉

[pnichols]

Well ... here goes ... a kindof negative:

I was with AAA for a long, long time ... guessing 35-40 years.

Had a flat on my motorhome right in our own back yard. The flat was in one of the rear duals. The dispatcher said AAA would not repair a tire on a set of duals at the site where the vehicle was - I would have to drive on the other tire to a facility - even though the vehicle (our small Class C motorhome) was parked in our back yard. The dispatcher did not understand the high danger of driving a permanently heavy vehicle with duals (as opposed to a dually pickup with an empty bed) on only one tire of one of it's rear dual sets.

Needless to say I was "out of there" with AAA. The strangest part of all this, to me, was that after all of those years as a customer no one "high up" from AAA or in "customer service" from AAA contacted me to see why I had left them after all of that time.

I signed up with a road service for RV'ers that knows all the ins and outs of RV travel and has uniform service policies that don't vary state by state throughout the U.S. and Canada. I have the new company's premier plan so all other vehicles of ours are also covered throughout the U.S. and Canada.

[fireman93514]

We also have premier and RV. I have had them since 1971 and have never had an issue with them.

[Harvey51]

DW has our AAA (actually AMA here) account so she can call for help when on her own. We have never had to call but the peace of mind is still well worthwhile.

I had a catastrophic rad hose failure on the road twice in my life, once on a little Datsun and once on a van pulling a popup. Both times I had enough tools and water to limp to the nearest place with antifreeze and got it patched up myself. Luckily the hoses didn't burst, just the clamps had failed.

[johnnyrv]

Always good to hear a positive review. Ive had aaa for years. Like gs and cn sometimes the serviace is good, sometimes poor.

[JJBIRISH]

IAMICHABOD wrote:
It is good to hear something good about AAA for a change, it seems that all you hear is negative comments from the usual bashers.

I just got my GOLD card (50 year) I have the Premier with RV coverage and have never had a bad experience using them,even when using it on any vehicle that I was driving anywhere.

well I will take issue with your comment, because it is AAA themselves that provides the fuel for the negative comments they get…
if their own documents are even close to being correct they deserve the negative comments and a heads up…

they have many regions and not all are the same… the services provided are not the same, even the rates are not the same… there is a good starting point for them to reduce the negativity…

so please don’t blame the messengers, when its their policy that causes the confusion…

it is nice to read stories like this, when things go well, but they don’t always go well…

it is comments like yours that will bring the negatives up in what had been a positive thread…

.

[Redterpos3]

Talked to my mechanic this afternoon, van should be fixed and ready to go this weekend! Sunday or Monday I'm headed to Chautauqua, NY!!

[IAMICHABOD]

It is good to hear something good about AAA for a change, it seems that all you hear is negative comments from the usual bashers.

I just got my GOLD card (50 year) I have the Premier with RV coverage and have never had a bad experience using them,even when using it on any vehicle that I was driving anywhere.

[lfcjasp]

We have AAA premier and rv, so this an encouraging story to hear. Thanks for sharing!

[FunnyCamper]

good post and it will all work out in the end!!

[CavemanCharlie]

Good post. I've had AAA for 35 years and they always been good to me. I don't have premier and I don't have the RV plus but, I don't ever tow my TT very far and I have friends that could come and help me if needed.

[JJBIRISH]

that’s great… I guess every cloud has a silver lining….