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Pilot flying j issue

Wandering_Storm
Explorer
Explorer
Traveling to Florida , I decided to use pilot flying j for gas because of the discount. I received a message from my card company that Pilot had put a 500 dollar hold on my account rendering the card non usable for several days. Pilot has no business screwing with my account. Good Sam ought to inform members that this scenario exists. I will no longer purchase gas from them because I donโ€™t need the grief while traveling. My credit is excellent and Iโ€™m ready to tell all of the above to shove it.
79 REPLIES 79

TenOC
Nomad
Nomad
A little off topic, but I have noticed that while Flying J at one time was the cheapest diesel, it now is very often higher than the competition.
Please give me enough troubles, uncertainty, problems, obstacles and STRESS so that I do not become arrogant, proud, and smug in my own abilities, and enough blessings and good times that I realize that someone else is in charge of my life.

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accsys
Explorer
Explorer
When we have used Pilot/Flying J, we tell them the max we will be getting and that is what they set the pump to and use for the hold. Some of these coaches that hold 150-200 gallons could easily put 500 worth in the coach so if you don't tell them you will be using less, you can't fault them for putting that much of a hold on your card.

The hold will be gone once the actual amount charged has processed in usually two or three days. If your card only has a 500 limit on it (as you implied), it's time to upgrade!!
John & Doris
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ScottG
Nomad
Nomad
It's common to have a small hold put on it while fueling but that's ridiculous.

Gdetrailer
Explorer III
Explorer III
Wandering Storm wrote:
Traveling to Florida , I decided to use pilot flying j for gas because of the discount. I received a message from my card company that Pilot had put a 500 dollar hold on my account rendering the card non usable for several days. Pilot has no business screwing with my account. Good Sam ought to inform members that this scenario exists. I will no longer purchase gas from them because I donโ€™t need the grief while traveling. My credit is excellent and Iโ€™m ready to tell all of the above to shove it.


Sorry, but "Holds" are not new, pretty much ANY business can put a "hold" or "lock" your card account.

In general, holds or locks on a credit card are typically used during "Unsigned" transactions like a outside fuel pump transaction.

Larger transactions can often trigger a hold also.

In instead of a hold some gas stations will limit you to a max of $75 per transaction which means you may need to stop and swipe, stop and swipe multiple times in order to fill up.

Holds or locks can also be applied to DEBIT cards so if you use your DEBIT card you may find that your bank checking account is locked..

HERE is some information about holds and ways to avoid them..

We avoid this mess of holds or limits while traveling by using GIFT CARDS. We will buy a bunch of $100 gift cards with cash from a gas brand that we know we can find most anywhere.. When the card is done we simply throw it away.

Alternately you can use cash, but many stations now days require you to PREPAY before pumping, can be a hassle but does work. We used to exclusively pay with cash until we started running into a lot of PREPAY only stations, hence the reason we now use Gift cards..

Ductape
Explorer
Explorer
Why would a five hundred dollar charge render a card unusable?

I've fuelled at PFJ countless times and never run into that.
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