If it's a Class A on Workhorse, we had a case of a stuck relay.
Also, if the vacuum to the mode select "switch" (actually a vacuum switching valve) has failed (broken hose, leaky reserve tank, bad select switch), then the system defaults to Defrost.
We need Make, Model, Year. Chassis year, not RV model year.
If God's Your Co-Pilot Move Over, jd
2003 Jayco Escapade 31A on 2002 Ford E450 V10 4R100 218" WB