I am a customer and fan of Rickson Tires and Rims. They are a small company that manufactures in house. While it would be a big benefit for them to expand, they remain a small company that suffers from selling a good product. My first comment is that they do have issues with taking calls and returning calls, as there is only two people doing this work. If this does not work for you, so be it and you should exercise your disappointment in shopping somewhere else.
With mine, I bought mine and they arrived a month sooner than I had expected or had requested. It often is due to the season you order. If you want a wheel, grey or powder coated, that matches perfectly your specific Manufactures' offset requirement, then this is the Wheel you want. Using shims and other means works, but is not the perfect set up.
For me, I purchased 7 wheels and tires and had them shipped to a will call. I dropped my motorcycles at a nearby business parking lot, picked the mounted tires and wheels up at a ground FedEx terminal and went back to the parking lot, mounted them and met the person buying my OEM rims and wheels to rid myself of them. Worked great for someone that does not have a drive way, garage to do all of this swapping.
From the moment these wheels and tires hit the ground to 11 3/4 months later, they have been perfectly matched. No alignment, no balancing or tracking issues. More than pleased and saved a bunch of money, even with shipping costs.
Yes, there can be a time delay in getting them to you, but often good things take time. I couldn't be happier.
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08 F550-4X4-CC-6.4L Dsl-206"WB GVWR17,950#
09 Lance 1191
1,560wSolar~10-6vGC2-1,160AmpH~Tri-Star-Two(2)60/MPPT~Xantrex 2000W
300wSolar~2-6vAGM-300AmpH~Tri-Star45/MPPT~Xantrex 1500W
16 BMW R1200GSW Adventure
16 KTM 500 EXC
06 Honda CRF450X
09 Haulmark Trlr