Roadside Assistance

[rhodedog98]

Hi I have been reading this forum for awhile. I bought a TC this year 2021 NL it sits on a 2012 GMC dually. In life I always did the hotel thing made the wife happy but a change was needed so I got a TC. Their are a lot of expanses here and their I am working them out. My question is does everyone purchased Roadside Assistance. Is this item good or not. Thanks

[moonlightrunner]

Coach-net Roadside Assistance. Seems for a truck camper you need to get the "towable" version. Have actually USED Coach-net in the past. Why get it again? because they consistently asked "Are you in a safe location?" before anything else. Plus they went out of their way to get a 24,000lb 40ft bus towed. BTW, most towing outfits charge "deadhead mileage" fees which really add up fast. Last non-emergency tow was 5 miles and would have cost almost $1K if the driver hadn't given us a break because of the deadhead mileage. Coach-net Roadside Assistance is well worth the money.

[Ramblin__Ralph]

deserteagle56 wrote:
I had AAA for a few years...till I found out the hard way that they don't go off-pavement at all. Even if it is a good dirt/gravel road they refuse to respond to those.

Yep, I found that out the hard way when stuck in sand boondocking in the CA Mohave Desert. Had to pay their normal tow service, which was about an hour away, $1200! 😞 Took him about 15 minutes to winch me out. I was a whopping 1/4 mile off a paved hwy on a very good dirt/sand road.

[NVR2L82AV8]

Here's my experience. The water pump housing on my 6.0 ripped apart. I had USAA. I called them and all they found were tow companies that would only tow "IF" the camper was removed from the dually. Here's what three tow companies told me. "They don't want the liability of towing the truck and camper as they've had to many rear jacks contact the ground and cause major damage." I get it.
Plus, read your tow agreement. Most of them will "only" tow to the nearest repair shop (mileage limited). So beware if you've got the house strapped to the bed of the truck it's most likely gonna have to come off...(where/when/how really depends on the location, the condition of the truck, and where you can put the house).

[deserteagle56]

I had AAA for a few years...till I found out the hard way that they don't go off-pavement at all. Even if it is a good dirt/gravel road they refuse to respond to those.

[Kayteg1]

The coverage also change with time.
20 years ago I had young tenants, who would drive home on hook every 3rd day.
AAA at the time did not have incidents limit.

[jimh406]

My membership is AAA Premier (RV and Motorcycles) are covered and covers a 200 mile tow and 3 - 100 mile tows per year.

It looks like there is a difference in membership types for each “region” according to their website.

[Slymer]

We have CAA, which is covered by AAA in the States. I had a breakdown with the camper on & gave CAA all the info they needed, weight, height, etc. They sent me a flatbed so I would have taken out the first bridge we saw. Then they sent me another wrong truck which couldn’t handle my weight. I don’t believe they staff too many RV specialists. Finally they said it would be another 3 hours for the correct truck.
I suggested that was not suitable so I will find a local & I want CAA to cover the bill. They said fine & gave me no argument at the bill of something over $400. They helped me find a local. We have an F350 SRW, with an RV membership. I am not sure about AAA, but I found out that CAA will not entertain anything to do with the INSIDE wheels of a dually. You are on your own to find someone that will. Not sure why but I bet many don’t know this.

[MarkTwain]

Mickeyfan0805 wrote:

jimh425 wrote:

MarkTwain wrote:
AAA does not offer good roadside assistance for RVs.

What’s your beef with it? Btw, it also covers my vehicles including motorcycles. I also get AAA discounts at places like hotels and car rentals, and of course, maps.

When I was searching a few years back, I found a note in their details saying that towing coverage was for trailers under a certain length (I think it was 30'). I couldn't get a good answer on whether or not they would cover mine at 35', so I went another route.

None of these make their policy details easy to find.

My beef is that AAA is not available in all states and they have a 5 mile limit for towing then they start charging you by the mile. When you break down will they tow both your trailer and truck in the same tow or only one??

[Mickeyfan0805]

jimh425 wrote:

MarkTwain wrote:
AAA does not offer good roadside assistance for RVs.

What’s your beef with it? Btw, it also covers my vehicles including motorcycles. I also get AAA discounts at places like hotels and car rentals, and of course, maps.

When I was searching a few years back, I found a note in their details saying that towing coverage was for trailers under a certain length (I think it was 30'). I couldn't get a good answer on whether or not they would cover mine at 35', so I went another route.

None of these make their policy details easy to find.

[MORSNOW]

I have USAA roadside assistance on my policy (like $1.00 a month). I've used it and had great service.

[Kayteg1]

Seon wrote:
I have AAA, Geico and Good Sams

I bet that in 99% of cases - all of them will subcontract to the same towing company, who has the right equipment in the area.
When it comes to dispatch- it is personal thing.
You can find devoted people, or jerks at each office.

[Seon]

I have AAA, Geico and Good Sams and all suck when needed. You have to go thru a recorded messaging system until you get a live person then there's at least an hour or more wait for the tow truck.
But in the end, it's better to have towing insurance than not.
BTW AAA is not available in all States.

[Kayteg1]

jimh425 wrote:
I also get AAA discounts at places like hotels and car rentals, and of course, maps.

I do too, regardless canceling the membership 3 years ago. :B
All it takes is asking,
We had insurance with AAA back in CA, but they quadrupled the premium when we moved to Las Vegas.
Used their emergency road service once for car, but basic membership covered only 5 miles, so we had to come with cash regardless.
Even in Las Vegas that was 1 hr wait.

[jimh406]

MarkTwain wrote:
AAA does not offer good roadside assistance for RVs.

What’s your beef with it? Btw, it also covers my vehicles including motorcycles. I also get AAA discounts at places like hotels and car rentals, and of course, maps.