Damages and Repairs

[TANDLG]

Hello and thank you in advance for any input, ideas, suggestions or responses. Hope this topic is useful for others as well.

Our 2002 HR Endeavour was parked at Oasis RV Park in Las Vegas - we paid a premium for two long spaces so we could park the motorhome and two cars. Sometimes we left for extended periods of time, during which we paid full site pricing to keep all on same site, rather than move to storage.

On one return (a little over two yeas ago), we discovered that someone had backed into the drivers side rear of our 38' DP - no note left, and no one said anything to the office/security - at least that's what they said.

And, don't know if the following is still an enforced policy: They only permitted/allowed certain vendors onsite for repairs, maintenance and such. The vendor that makes solar screens is awesome - nice guy - great work. BUT the ONLY vendor they allowed to wash/wax inside the park used product/s that compromised the clear coat in several areas - peeling and looks like a really bad case of sunburn peel. Needless to say, no one admitted to any wrong doing.

When we politely - and privately - brought the two issues up with mgmt. we were 'invited' to take our business elsewhere. We moved to another facility where it is in covered/shaded storage.

Insurance says no coverage.

What would you do ?

[wildmanbaker]

Bruce Brown wrote:

TANDLG wrote:
Bruce Brown - you can assure me? I realize weather has its affects, but in this case it was in perfect condition - we had it washed and waxed regularly at Premier in Eugene Oregon btw when Terry was managing there and it looked brand new until the people at Oasis washed and waxed it. A bit too coincidental.

TANDLG, I'm sorry for your loss.

On the paint issue, I will absolutely assure you. I've done a fair amount of paint work in my lifetime, peeling clear is caused by poor preparation and/or age. ( Paint Work On My Own Coach )

Locally there is a '03 DP that I have not seen move since it was purchased. It was on the lot the same time we bought our '03, at that time I had a nice conversation with the folks who bought it. They took it home and parked it, I haven't seen it move since - and I drive by there at least once a week. The clear is peeling badly around the roof edges. The sides are fairly well protected from the sun, the roof edges are not. I can also assure you excessive washing didn't cause this clear to peel either. :W

Mr Mark is right, your MH is now 13 years old, it was age that took it's toll, not poor washing.

Now...had they taken an old school buffer to it was old school compounds, it's possible to burn off some clear, but that would show itself as dull paint marks, not peeling and a case of sunburn.

I think you were closer than you thought with your description of "sunburn peel" as thats exactly what happens over time.

I have to agree with Bruce and Mr. Mark on the peeling paint. I like to think that I take good care of our MH, but the front cap is peeling, and it started on the white parts about 3 years ago. I believe it is due to the different expansion rates of the clear coat and the lighter color base, on the fiberglass shell. I believe I have done my last base/clear paint job, due to the uncertainties involved in the paint and adhesion problems.

[Mr_Mark1]

TANDLG wrote:
Well I think we can agree to disagree. A 13 yr old rig does not mean the clear coat peels, anymore than a 13 yr old car. It was in perfect - excellent condition - until the only vendor permitted by Oasis to do so, washed and waxed the rig. We were asked about the age of our rig, since it looked brand new. You know how people get to chatting - and my husband attributed it to proper care. That was before Red Rock RV wash did their thing.

Thanks again for your replies. Safe and happy travels to all.

If you do find out what caused it, please tell us so that we won't use that product.

Also, pictures would be nice if you could post some.

Mark

[TANDLG]

Well I think we can agree to disagree. A 13 yr old rig does not mean the clear coat peels, anymore than a 13 yr old car. It was in perfect - excellent condition - until the only vendor permitted by Oasis to do so, washed and waxed the rig. We were asked about the age of our rig, since it looked brand new. You know how people get to chatting - and my husband attributed it to proper care. That was before Red Rock RV wash did their thing.

Thanks again for your replies. Safe and happy travels to all.

[Bruce_Brown]

TANDLG wrote:
Bruce Brown - you can assure me? I realize weather has its affects, but in this case it was in perfect condition - we had it washed and waxed regularly at Premier in Eugene Oregon btw when Terry was managing there and it looked brand new until the people at Oasis washed and waxed it. A bit too coincidental.

TANDLG, I'm sorry for your loss.

On the paint issue, I will absolutely assure you. I've done a fair amount of paint work in my lifetime, peeling clear is caused by poor preparation and/or age. ( Paint Work On My Own Coach )

Locally there is a '03 DP that I have not seen move since it was purchased. It was on the lot the same time we bought our '03, at that time I had a nice conversation with the folks who bought it. They took it home and parked it, I haven't seen it move since - and I drive by there at least once a week. The clear is peeling badly around the roof edges. The sides are fairly well protected from the sun, the roof edges are not. I can also assure you excessive washing didn't cause this clear to peel either. :W

Mr Mark is right, your MH is now 13 years old, it was age that took it's toll, not poor washing.

Now...had they taken an old school buffer to it was old school compounds, it's possible to burn off some clear, but that would show itself as dull paint marks, not peeling and a case of sunburn.

I think you were closer than you thought with your description of "sunburn peel" as thats exactly what happens over time.

[Mr_Mark1]

TANDLG, you have a 13 yr. old motorhome, paint problems come with age.

It's very hard for me to understand that you had a perfectly good paint job and then, poof, it's awful after a wash and wax. Nothing is magical, I just can't believe that they would use a terribly inferior product to cause the problems that you are stating. I have waxed many a car over my lifetime, I just don't know what they could have used to cause the problem that you are talking about, unless they used sandpaper.

And, it's a shame that someone bumped your motorhome. There are jerks everywhere. Sorry to hear about that.

I wish you the best of luck!

MM.

[TANDLG]

thanks for the replies.
Sorry for my absence. My mother passed away.

I was not great at posting the sequence of events.

I was curious about what anyone reading these forums would do. And it also makes others aware of issues, or potential issues.

I think when you pay for your possessions to be in the care of a business - be it an RV park or storage facility - there must be some responsibility for the business transaction - unless a signed contract specifically states conditions - which with Oasis it did not. Quite different than parking in a shopping center.

sehuner - what would be your cause of action?

lotstosee - see what I mean? They advertise 24hr security - of what?

Bruce Brown - you can assure me? I realize weather has its affects, but in this case it was in perfect condition - we had it washed and waxed regularly at Premier in Eugene Oregon btw when Terry was managing there and it looked brand new until the people at Oasis washed and waxed it. A bit too coincidental.

Thanks again for any replies and hope this helps others to consider.

[Bruce_Brown]

On the clear coat peeling, I can assure you it was not the guy who washes and waxes, it was the sun, UV rays, and time. Look around any campground, your's isn't the only one.

[lots2seeinmyrv]

We were at Oasis a couple years ago. Saw two collisions.

One lady in a Class C with no toad passed up her spot. Backed up and side swiped someone's truck down the side of it. Then she drove around the loop to her back in...and backed into the fence!

Then we were sitting out and heard a crash. Big motorhome pulled into his site. Then backed it up into the site across from him and crashed into the rear of someone's Fifth Wheel.

No spotters in both accidents.

[gemert]

Someone hit my MH while it was parked in storage. I called Allstate and notified them. I suspended the claim until I could find a body shop that I could trust. I had it repaired 11 months later and Allstate paid off with no issues. Eagle's Pride RV in Titusville FL did a great job by the way.

[Executive45]

I'd be embarrassed to bring up a collision that occurred two years ago with my insurance company....:E...Dennis

[TucsonJim]

The RV park is not responsible for damage to your rig caused by the collision of another driver. It's no different than getting your car hit in the parking lot of a grocery store. The store is not responsible.

As for the damage from the vendor, you'd have to take it up with the vendor. Just because the RV park allows them to come into the park does not make the RV park responsible.

I'm not an attorney, and may be wrong. But you can certainly consult with an attorney to get a legal viewpoint. If they think you have a case, you can retain them to represent you.

What would I do? I'd evaluate my insurance coverage to make sure I'm covered in the future.

[sehunter]

I'm not sure what you expect the RV park to do they aren't going to be watching your RV 24/7. Essentially when you left it was like being in storage while you were gone for a long period of time. Just like when mine is in storage right now and the storage owner isn't responsible for damage that goes on there. But my insurance is and I don't understand why you have allowed your insurance to get away with not covering your damage. You don't have to be present and witness who backed into it just that it happened and now you want your coverage that you are paying for. If my insurance didn't cover repairs for whatever reason I would tell them meet me in court.
Just my 2cs.

[2bzy2c]

Two years ago? You are out of statute

If it happened in a Walmart, or Vons, or Ralph's parking lot, would you hold them responsible? Probably not.

I don't think there is much difference.

Sorry for your loss. I know it's heart breaking.

[darsben]

Two years ago.
I would let it go now. You are just upsetting your health.
If you wish post a review at rvparkreviews.com and then move on.
The choice to use the vendors was yours. The park approved them as some parks do.
Where I am for the winter the park has to approve all vendors. The vendor must show insurance to indemnify the park should there be a lawsuit. the park assumes no liability for the vendor.