Anybody with a Dell have trouble installing W10 ver 1809?

[joebedford]

I have a Dell Studio XPS 7100. A hot PC when new and better than average even now 8 years later. If you know me, you know I advocate in this forum to run all windows updates and I've never had a problem, until now. Despite the fact that the update installed on two other PCs much older and less capable than mine and on my wife's newer and more capable than mine, it just wouldn't go after many attempts and getting 'help' from Microsoft. After about the 8th attempt under remote tech session control, when the update failed (again) the rollback didn't work properly and it deleted my user account - not the data or programs, just the account. MS said there is no direct way to recover the account, I had to create a new account and re-establish the links to my data and between my programs and my data. I've pretty much done that. Garmin was the worst but that's a different story.

I've poked around the Microsoft and Dell support forums and while there are similar problems on earlier W10 versions, nothing about this one.

The last two MS techs brought up the Dell website and showed me that Dell has only certified my machine for W7 and therefore the update won't work. I brought up the Dell website for one of the old machines and showed that it's certified for W Vista. He didn't believe me that 1809 would work on that machine but I let him/her remote into it to verify the W10 version.

End of rant. Anybody else seen this problem?

[GordonThree]

No joy ... tossed it on the scrap heap for recycling

[TurnThePage]

80 gig is pretty small for a modern Windows OS. I could see that cramping the install up pretty good.

I have an Acer Aspire that came with Windows 8. It was a serious challenge to get 10 to run on it properly. I finally did a fresh OS reinstall about 10 days ago (allowing auto updates during) and it's flying along nicely now. Very pleasant surprise.

[GordonThree]

Another update ... for grins I tried loading a Windows Desktop 2019 preview on an 12 year old Compaq NC6320 laptop... the poor thing is so old it doesn't even do 64-bit... equipped with a "Centrino Duo" processor and 8gb ram, 80gb hdd

I don't think it's going to happen, it's been sitting at the Windows "loading" logo for ten minutes now, cpu fan is full on, nothing else is happening.

edit: 12 years old, not 8 ... built in 2006

[GordonThree]

Just to report in, got 1809 loaded on my Xeon E5-2667 (8c/16t) workstation 64gb ram. Took two tries... first one was successful but it didn't format the C drive like I was expecting. Second try was clean.

[joebedford]

MDKMDK wrote:
Still on 1803 build 17134.
No sign of 1809 yet.

Dell Inspiron 7352. Couple of years old.
Where's the "would you buy a Dell laptop again?" thread? :B

I have three Dells two of which are laptops. My 4th machine is HP that my son gave me for light use in the shop.

[joebedford]

Fizz wrote:
My ACER converted with no problems when W10 came out. Slowly over time with all the updates it clogged up so bad it could not be fixed. I turned it into a LINUX box and bought a new PC running the latest W10.

Your old PC could be 32 bit and never had a chance.

It's a 64 bit hex core 3Ghz processor but it only has 8GB ram. It runs great.

[joebedford]

garry1p wrote:
might check yours for this problem not sure when this block was issued.

Workaround: To ensure a seamless update experience, we are blocking devices with AMD Radeon HD2000 and HD4000 series graphics processors from being offered Window 10, version 1809.

That's a possibility - my video card is an AMD Radeon 5450. It might use one of those processors.

[garry1p]

might check yours for this problem not sure when this block was issued.

Workaround: To ensure a seamless update experience, we are blocking devices with AMD Radeon HD2000 and HD4000 series graphics processors from being offered Window 10, version 1809.

[Gdetrailer]

1809 is the badly bug laden update which was so bad that MS RECALLED IT.

Looks like it was JUST re released YESTERDAY.

Personally, I wouldn't touch this release for a couple of months..

My only "10" laptop I HAVE disabled the updates for this very reason using O&O shutup10. This allows me to let other fools be the "Beta testers", when the dust settles and the complaints stop then I allow the updates to proceed.

I would suggest the OP go to the "TEN Forums", you will get much better information than you will from the RV forum..

You can go directly to Win10 "Updates" forum 1809 status HERE

[Fizz]

My ACER converted with no problems when W10 came out. Slowly over time with all the updates it clogged up so bad it could not be fixed. I turned it into a LINUX box and bought a new PC running the latest W10.

Your old PC could be 32 bit and never had a chance.

[MDKMDK]

Still on 1803 build 17134.
No sign of 1809 yet.

Dell Inspiron 7352. Couple of years old.
Where's the "would you buy a Dell laptop again?" thread? :B

[bighatnohorse]

I inadvertently updated and the laptop got real jerky (Acer Aspire) with the mouse and very slow.
I've read that the recent Win10 upgrade was a flop with lost data, etc.
I did a system restore (prior to the update) and everything went back to normal.
I'll wait awhile until I read that everything is safe.

[Ava]

We used to call ours “ the Dell from hell “. Nothing but problems and poor service.

[GordonThree]

Sorry to be harsh but this sounds like an exercise in futility. The machine is eight years old and you're trying to run the cutting edge of Windows 10 on it.

I'm a masochist for technology as well, and I'm trying to get 1809 loaded on my seven year old Xeon workstation. Will find out shortly if there's any hope. 1709 ran well on it, 1803 was kinda glitchy.