โJul-08-2015 01:11 PM
โJul-09-2015 05:16 AM
nomad297 wrote:
Marcus,
Your "Team" is fully aware of the details with my problem. I don't want to waste even more time explaining it to you in an email.
Please speak with your "Team" and get it resolved.
Thank you,
Bruce
โJul-09-2015 03:52 AM
โJul-09-2015 03:35 AM
โJul-09-2015 01:46 AM
Travelon wrote:Executive wrote:
So the OP writes directly to Marcus asking for help..Marcus responds within 5 hours offering to help and the OP blows him off. I understand the frustration but when you ask for some help, take it when it's offered.....Dennis
X2
Travelon
โJul-09-2015 12:36 AM
โJul-08-2015 11:55 PM
Executive wrote:
So the OP writes directly to Marcus asking for help..Marcus responds within 5 hours offering to help and the OP blows him off. I understand the frustration but when you ask for some help, take it when it's offered.....Dennis
โJul-08-2015 11:32 PM
โJul-08-2015 11:18 PM
โJul-08-2015 11:11 PM
โJul-08-2015 09:40 PM
โJul-08-2015 07:38 PM
โJul-08-2015 07:35 PM
djgarcia wrote:HappyKayakers wrote:mlemonis wrote:
Im not to busy for this and i don't appreciate you saying that I don't care. Taking care of my camping world customers is more important to me than anything I do. We experienced a massive failure in our systems when we launched new technology. We are resolving it but for the record, it is no ones fault but mine. email me personally and I will make sure it gets resolved immediately.
marcus@campingworld.com
I would have to disagree with your statement. If taking care of your customers was that important to you, you would immediately disable your flawed online ordering system until all the problems are fixed. Your IT dept did have a rollback plan right? Your already tarnished reputation is NOT being helped by leaving a flawed system in place.
If only the world was perfect and never had any glitches:):) Sign me up when someone finds this utopia world:):):):) Good Job Marcus, keep up your efforts to provide quality service to RVers.
โJul-08-2015 07:30 PM
HappyKayakers wrote:mlemonis wrote:
Im not to busy for this and i don't appreciate you saying that I don't care. Taking care of my camping world customers is more important to me than anything I do. We experienced a massive failure in our systems when we launched new technology. We are resolving it but for the record, it is no ones fault but mine. email me personally and I will make sure it gets resolved immediately.
marcus@campingworld.com
I would have to disagree with your statement. If taking care of your customers was that important to you, you would immediately disable your flawed online ordering system until all the problems are fixed. Your IT dept did have a rollback plan right? Your already tarnished reputation is NOT being helped by leaving a flawed system in place.
โJul-08-2015 07:22 PM
โJul-08-2015 06:46 PM
mlemonis wrote:
Im not to busy for this and i don't appreciate you saying that I don't care. Taking care of my camping world customers is more important to me than anything I do. We experienced a massive failure in our systems when we launched new technology. We are resolving it but for the record, it is no ones fault but mine. email me personally and I will make sure it gets resolved immediately.
marcus@campingworld.com