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Onstar phone

mabel
Explorer
Explorer
Does anyone use the onstar phone with their G.M. vehicle, if so how is the service.
25 REPLIES 25

arizal
Explorer
Explorer
The Texan wrote:
We use ours now and then and up till now, it was as good as a regular cell phone. However, they have switched carriers and gone from Verizon to Sprint, so I am anticipating that the service will go downhill quickly. We have NO Sprint service in most of the south Texas area where we work and very spotty service in both Idaho, our home and Nevada, where the family ranch headquarters is located.


OnStar systems installed after 2015 will be serviced by the AT&T 4G network but everything installed before 2015 will continue to be serviced by Verizon.
ArizAl
2009 Sierra 1500 SLT Crewcab 5.3 6 speed 3.42 Axle 4X4 w/ Runningboard Lift
2009 Viewfinder V21FB with Handicap Assist Mods
Yamaha EF2400ISHC

roman_traveler
Explorer
Explorer
The Texan wrote:
roman traveler wrote:
OnStar uses the cellular system. How does it work when cell service is not available? I had it on all three of my vehicles, but with Bluetooth I dropped OnStar and just use my cell phone.

RT
OnStar uses a "high output amp" that is NOT available to you or I. I have heard 3W, but am not real sure. As long as there is "some" signal, even one you can't see, it will work.


Something like the old bag phones we had in the early years of cell phones. Thanks for responding.

Rt

The_Texan
Explorer
Explorer
roman traveler wrote:
OnStar uses the cellular system. How does it work when cell service is not available? I had it on all three of my vehicles, but with Bluetooth I dropped OnStar and just use my cell phone.

RT
OnStar uses a "high output amp" that is NOT available to you or I. I have heard 3W, but am not real sure. As long as there is "some" signal, even one you can't see, it will work.

Bob & Betsy - USN Aviation Ret'd '78 & LEO Ret'd '03 & "Oath Keeper Forever"


2005 HR Endeavor 40PRQ, '11 Silverado LT, Ex Cab 6.2L NHT 4x4, w/2017 Rzr 4-900 riding in 16+' enclosed trailer in back.
Where the wheels are stopped today

bsinmich
Explorer
Explorer
I use it to call Canada and when I am in Canada. Verizon has Canada Calling but it is always a hassle to get that set up and then cancelled after a month.
1999 Damon Challenger 310 Ford

roman_traveler
Explorer
Explorer
OnStar uses the cellular system. How does it work when cell service is not available? I had it on all three of my vehicles, but with Bluetooth I dropped OnStar and just use my cell phone.

RT

webecreekin
Explorer
Explorer
I wish there was a keypad. I find it hard to make a call--it doesn't hear my voice very well.
2015 Ford F-350 Lariat
2018 Cedar Creek 36 CK2

www.cedarcreekrvownersclub.com

webecreekin
Explorer
Explorer
I wish there was a keypad. I find it hard to make a call--it doesn't hear my voice very well.
2015 Ford F-350 Lariat
2018 Cedar Creek 36 CK2

www.cedarcreekrvownersclub.com

The_Texan
Explorer
Explorer
tatest wrote:
OnStar IS Verizon in most of the US, Bell Mobility in Canada. They may fill in the gaps by roaming onto other CDMA networks.

OnStar Phone VS Verizon, in the US you are simply choosing to pay General Motors for Verizon voice service.

OnStar Phone thus cannot work where there is no cell service. However the phone in the car might work better than the phone in you hand, because its antenna is outside, not shielded by the metal shell of the vehicle.

If true that GM is switching carriers from Verizon to Sprint, expect bigger coverage gaps, depending on roaming arrangements.
My mistake, it isn't Sprint, but is AT&T that got the contract starting with the 2015 models. Seeing as how Verizon and AT&T technology is NOT compatible, I expect our OnStar system to go the same way as the older analog went, like the Dodo bird....

Bob & Betsy - USN Aviation Ret'd '78 & LEO Ret'd '03 & "Oath Keeper Forever"


2005 HR Endeavor 40PRQ, '11 Silverado LT, Ex Cab 6.2L NHT 4x4, w/2017 Rzr 4-900 riding in 16+' enclosed trailer in back.
Where the wheels are stopped today

EPenney
Explorer
Explorer
I use my OnStar occasionally when needing to make a call while driving. I purchase 100 minute blocks about every 12 months or so. I also get an email once a month from OnStar that provides a status report on the vehicle maintenance issues. Twice in the past 6 1/2 years I've had to call OnStar and have them unlock my truck when I locked the keys inside. I happy with the service.
'07 Chevy 2500HD Silverado "Classic" CC D/A 4x4
'07 Komfort Trailblazer T252FS fifth wheel
Reese Signature 18K Slider and other stuff.....some useful.....some not

tatest
Explorer II
Explorer II
aruba5er wrote:
There is a large area of NM where it does not work. I used it in WI when we were camping and did not have cell service. However, I had 360 min of time left and if you do not buy more time each year they cancel your previously paid for minutes. So they STOLE 360 minutes of my time and my money. I will not renew when the time is up. They are nothing more than a more powerful cell phone. They do not hook up to satilites like one may think.


OnStar can't roll over minutes if the cell company doesn't roll over. If you want roll over, contract with ATT. But even that plan has expiration at 12 months, limiting accumulation on roll over.
Tom Test
Itasca Spirit 29B

tatest
Explorer II
Explorer II
OnStar IS Verizon in most of the US, Bell Mobility in Canada. They may fill in the gaps by roaming onto other CDMA networks.

OnStar Phone VS Verizon, in the US you are simply choosing to pay General Motors for Verizon voice service.

OnStar Phone thus cannot work where there is no cell service. However the phone in the car might work better than the phone in you hand, because its antenna is outside, not shielded by the metal shell of the vehicle.

If true that GM is switching carriers from Verizon to Sprint, expect bigger coverage gaps, depending on roaming arrangements.
Tom Test
Itasca Spirit 29B

arizal
Explorer
Explorer
We have it on both of our vehicles and have had for several years. In about 2002 they went from analog to digital as almost all towers changed then and their coverage was reduced some what.
We have had life saving experiences with OnStar. While we were on vacation with our son and his family out side of Durango,Co. They had a medical emergency and headed to the hospital in Durango in the middle of the night. They got lost on a mountain road in the dark and called OnStar who told them to park and they would dispatch an ambulance and paramedics to them which they did and were able to get our daughter-in-law into surgery just in time to save her life. Another time I was driving to visit my granddaughter and had a stroke in route. I was able to push the button and Medics were dispatched in time to help me so I was lucky enough to not have any long term effects from the stroke.
It is expensive but we feel worth every penny.
ArizAl
2009 Sierra 1500 SLT Crewcab 5.3 6 speed 3.42 Axle 4X4 w/ Runningboard Lift
2009 Viewfinder V21FB with Handicap Assist Mods
Yamaha EF2400ISHC

tomdinwv
Explorer
Explorer
When I bought my Silverado, it came with 6 months of OnStar and my wife bought minutes for the phone part of it. The phone part worked great for me. Never had any issues with dropped calls. No one ever complained about being able to hear me and every thing sounded loud and clear in the truck. I did drop OnStar after the 6 months was up. I didn't use it often enough to justify paying for it. No complaints for me other than the price.

aruba5er
Explorer
Explorer
There is a large area of NM where it does not work. I used it in WI when we were camping and did not have cell service. However, I had 360 min of time left and if you do not buy more time each year they cancel your previously paid for minutes. So they STOLE 360 minutes of my time and my money. I will not renew when the time is up. They are nothing more than a more powerful cell phone. They do not hook up to satilites like one may think.