Weber Q 120 problem - Update!

[tomkaren13]

Might not be the best area to post this.

We love our Weber grill but we have a problem with the ignighter button falling out? Works but the button will not stay in. It is always falling out and we almost lost it twice.

Anyone else have this problem and how can we solve it?

Called Weber--quite a wait to get through but well worth it. They sent a new ignighter assembly. Looks like an upgrade. Great customer service. All set here for more happy griling!

[deleted-2]

🙂

Toleya LOL

Excellent!
The plan came together...
So what's on the grill for tonite?

[tomkaren13]

Called Weber--quite a wait to get through but well worth it. They sent a new ignighter assembly. Looks like an upgrade. Great customer service. All set here for more happy griling!

[DE88ROX]

frankdamp wrote:
We were disappointed in just one feature of the 220 - it's about 3/8" too tall to go through a stow-bin door! I got fed up of taking the lid off every time I wanted to put it away, so we've designated the 220 as the patio BBQ and bought a Q100 for the RV.

The 220 replaced a mammoth 4-burner Char-Broil we'd had for a few years. It never really got hot enough - according to the thermometer in the lid it rarely topped 450F. The 220 gets plenty hot and is big enough for most of our outdoor cooking.

Did the same thing. Always stored the 220 on its stand in the garage. right next to our big 4 burner Kenmore (weber twin) Ended up selling the big grill. The 220 is perfect for the wife and I.

One of the best investments ive ever made.

[rhagfo]

frankdamp wrote:
We were disappointed in just one feature of the 220 - it's about 3/8" too tall to go through a stow-bin door! I got fed up of taking the lid off every time I wanted to put it away, so we've designated the 220 as the patio BBQ and bought a Q100 for the RV.

The 220 replaced a mammoth 4-burner Char-Broil we'd had for a few years. It never really got hot enough - according to the thermometer in the lid it rarely topped 450F. The 220 gets plenty hot and is big enough for most of our outdoor cooking.

I am also sure Weber will stand behind their product, our Q100 is awesome, we have not had that issue with ours.

[Community Alumni]

Just an FYI Lowe's has Weber parts too but it being winter they may be limited.

JimR

[Steakman]

I've had a Weber Q200 for over 5 years now. without a doubt the best darned BBQ on the market for RV life..

Only reason we upgraded our RV was so as to store the Q in the front storage bin....well OK, maybe not the full reason but finding out it fit - was great.!


Cheers,

Stk

[frankdamp]

We were disappointed in just one feature of the 220 - it's about 3/8" too tall to go through a stow-bin door! I got fed up of taking the lid off every time I wanted to put it away, so we've designated the 220 as the patio BBQ and bought a Q100 for the RV.

The 220 replaced a mammoth 4-burner Char-Broil we'd had for a few years. It never really got hot enough - according to the thermometer in the lid it rarely topped 450F. The 220 gets plenty hot and is big enough for most of our outdoor cooking.

[CincyGus]

Another reason to buy a Weber Q in whatever size you need for RVing.
Fantastic customer service on top of their great product.

[frankdamp]

I had the problem on our 220. Daughter and friends borrowed the RV for a soccer tournament and the button was missing when they came back. I'd forgotten to warn them about it.

I contacted Weber to find a p/n for a replacement button and three days later a complete new igniter assembly showed up - no charge. I think the button has been redesigned.

[pbitschura]

Our 220 experienced the same problem. I took the lazy approach, we use a stick lighter. Actually the original problem was corrosion in the battery compartment. We constantly had to sand the battery contacts to make it light. We love the grill, by the way. Case closed.

[deleted-2]

I'll bet 3 dollars Weber will just send the needed part no cost.
Weber is good that way.

[DE88ROX]

sounds like you missing a clip or a nut that holds it in place.

[PapPappy]

I'd write a note (and maybe send a picture or two) to Webber. Google to find their website....and sent an e-mail to their customer service people.
They will probably put you in touch with their Tech Team, and either make a suggestion, or send you a new button assembly......or depending on the age, offer to sell you one.

I have found that most of these companies like to keep their customers happy:)

Good Luck.