Oct-31-2020 06:30 AM
Nov-05-2020 04:05 PM
LIKE2BUILD wrote:ShinerBock wrote:LIKE2BUILD wrote:otrfun wrote:
Sounds like a perfectly legtimate explanation to me. If this is the case, gotta wonder what specific issue in that 6 mo. to 12 mo. MTBF/OCI data pushed their warranty costs high enough to warrant a 6 mo. OCI? Hhhmmm . . .
$$$$ is part of the explanation. They are hoping you bring your shiny new Ram back to the dealer for that 6 month service. They are going to charge you $150+ for an oil change that costs less than $85 for oil and filter. Oh, and there's always the up-sell of other services that a lot of people buy once they're in the door.
KJ
This is true as well! And there are many gullible owners than do not know any better that will follow suit without question
Service departments are a big money maker for dealerships, and it's all about the up-sell. We looked at a Camry years ago and the salesman told us all about the reliability, longevity, etc. Then when we started talking numbers it turned to the amazing service department and extended warranty purchase options. Service? Extended warranty? Wait a minute, didn't you just tell me these cars are extremely reliable?
It's all the same game. Get you in the door, get you on the hook to buy the vehicle or pay for a service, then start adding all the little things "you really need" to make it complete. The worst game is to get you in the middle of a service then they bring you some part (or call you) and convince you something else must be done to drive the car away. Now they really have you behind the 8-ball. Sure, there are times when you start the work and find something else connected that has to be done. But to a great degree that middle of the service, dire warning is just part of the up-sell game. That's one primary reason I've done nearly all of my own service and repairs for years.
KJ
Nov-05-2020 11:55 AM
ShinerBock wrote:LIKE2BUILD wrote:otrfun wrote:
Sounds like a perfectly legtimate explanation to me. If this is the case, gotta wonder what specific issue in that 6 mo. to 12 mo. MTBF/OCI data pushed their warranty costs high enough to warrant a 6 mo. OCI? Hhhmmm . . .
$$$$ is part of the explanation. They are hoping you bring your shiny new Ram back to the dealer for that 6 month service. They are going to charge you $150+ for an oil change that costs less than $85 for oil and filter. Oh, and there's always the up-sell of other services that a lot of people buy once they're in the door.
KJ
This is true as well! And there are many gullible owners than do not know any better that will follow suit without question
Nov-05-2020 07:37 AM
LIKE2BUILD wrote:otrfun wrote:
Sounds like a perfectly legtimate explanation to me. If this is the case, gotta wonder what specific issue in that 6 mo. to 12 mo. MTBF/OCI data pushed their warranty costs high enough to warrant a 6 mo. OCI? Hhhmmm . . .
$$$$ is part of the explanation. They are hoping you bring your shiny new Ram back to the dealer for that 6 month service. They are going to charge you $150+ for an oil change that costs less than $85 for oil and filter. Oh, and there's always the up-sell of other services that a lot of people buy once they're in the door.
KJ
Nov-05-2020 07:17 AM
otrfun wrote:
Sounds like a perfectly legtimate explanation to me. If this is the case, gotta wonder what specific issue in that 6 mo. to 12 mo. MTBF/OCI data pushed their warranty costs high enough to warrant a 6 mo. OCI? Hhhmmm . . .
Nov-05-2020 07:12 AM
otrfun wrote:
Sounds like a perfectly legtimate explanation to me. If this is the case, gotta wonder what specific issue in that 6 mo. to 12 mo. MTBF/OCI data pushed their warranty costs high enough to warrant a 6 mo. OCI? Hhhmmm . . .
Nov-05-2020 06:48 AM
ShinerBock wrote:Sounds like a perfectly legtimate explanation to me. If this is the case, gotta wonder what specific issue in that 6 mo. to 12 mo. MTBF/OCI data pushed their warranty costs high enough to warrant a 6 mo. OCI? Hhhmmm . . .otrfun wrote:In my opinion it has to do with the fact that Ram owns the warranty of the engine from Cummins. Unlike the medium/heavy duty world where even though the truck is a Peterbilt, Kenworth, and so on, you still have to go through Cummins for the engine warranty, not the vehicle manufacturer. The same holds true for other engines such as Caterpillar, Detroit Diesel, and so on.ShinerBock wrote:Makes perfect sense to me.blofgren wrote:You are correct. The time frame of 6 months doesn't matter as long as it is changed with a certain mileage or engine hours. As I stated earlier, no oil analysis would be able to tell the difference between 15k mile oil at 6 months or 15k mile oil at 12 months. The 15k interval with the Cummins is even with non-synthetic 15w40.
It would probably make no difference as long as you aren't exceeding the mileage specifications. I'm not the least bit worried about the 1 year OCI that I have been using for several years now.
Then why the heck does Ram have a 6 mo. OCI on their late model Cummins?
They have "severe" duty maintenance intervals for other things like the tranny and differential. Why wouldn't they recommend 6 mo. OCI's for severe duty and 12 mo. for non-severe?
Ram obviously feels there's something that's degrading the oil over time---something that's not mileage related. Some kind of water, corrosion, or fuel contamination issue?
For example, if a Peterbilt with an ISB6.7 comes into our service department with an engine issue under warranty, we file the claim with Cummins, not Peterbilt. Also, if that same Peterbilt went to a dealership for another make, say Freightliner, with the same engine issue. That Freightliner dealer can still perform the warranty work since the warranty is with Cummins, not Peterbilt. They can go to any dealership that is certified by Cummins to work on that engine regardless of make. If my technician is ISB certified, then he can can work on any ISB engine warranty regardless of what vehicle it is in(aside from Ram).
This is not the case with Ram. Ram essentially purchases and owns the 100k mile warranty as a part of their contract meaning I cannot take it anywhere else, even a Cummins service center, to perform the warranty. So they can decide to make the warranty more stringent than what Cummins has in other applications that are similar if they want to keep them from paying. Basically, they are stacking the deck in their favor so they will not have to pay out at the expense of the owners even though most owners do not fall within the severe 6 month duty cycle and Cummins has 12 months for similar duty cycles.
I will also say to never ever get your parts from a Mopar dealer. They mark them up 100-200% over what a Cummins dealer or even other medium/heavy duty dealers charge. For example, a Mopar dealer quoted me a Cummins water pump for $200 and it was the exact same one from Cummins my company(a medium/heavy duty dealership) sold for $65 at the time. They were both in the same Cummins box, but the Mopar had an extra sticker with a Mopar part number on it.
Nov-05-2020 06:25 AM
otrfun wrote:ShinerBock wrote:Makes perfect sense to me.blofgren wrote:You are correct. The time frame of 6 months doesn't matter as long as it is changed with a certain mileage or engine hours. As I stated earlier, no oil analysis would be able to tell the difference between 15k mile oil at 6 months or 15k mile oil at 12 months. The 15k interval with the Cummins is even with non-synthetic 15w40.
It would probably make no difference as long as you aren't exceeding the mileage specifications. I'm not the least bit worried about the 1 year OCI that I have been using for several years now.
Then why the heck does Ram have a 6 mo. OCI on their late model Cummins?
They have "severe" duty maintenance intervals for other things like the tranny and differential. Why wouldn't they recommend 6 mo. OCI's for severe duty and 12 mo. for non-severe?
Ram obviously feels there's something that's degrading the oil over time---something that's not mileage related. Some kind of water, corrosion, or fuel contamination issue?
Nov-05-2020 06:01 AM
ShinerBock wrote:Makes perfect sense to me.blofgren wrote:You are correct. The time frame of 6 months doesn't matter as long as it is changed with a certain mileage or engine hours. As I stated earlier, no oil analysis would be able to tell the difference between 15k mile oil at 6 months or 15k mile oil at 12 months. The 15k interval with the Cummins is even with non-synthetic 15w40.
It would probably make no difference as long as you aren't exceeding the mileage specifications. I'm not the least bit worried about the 1 year OCI that I have been using for several years now.
Nov-05-2020 04:37 AM
blofgren wrote:
It would probably make no difference as long as you aren't exceeding the mileage specifications. I'm not the least bit worried about the 1 year OCI that I have been using for several years now.
Nov-05-2020 04:28 AM
Nov-04-2020 08:05 PM
Nov-04-2020 06:26 PM
blofgren wrote:otrfun wrote:LIKE2BUILD wrote:I was just curious, thanks. We have an 8y/120k OEM extended warranty, so we'll be sticking with the 6 mo. OCI for a few more years/miles. If we still have the truck after 8/120 we'll probably go to a 12 mo. OCI using 5w-40.otrfun wrote:You're right, it does say 6 months. However, I'm comfortable with the additive packages in the synthetic oil and use the 1 year time frame. When I changed oil this summer I had only put 5,200 miles on the truck since July of 2019. If I would have changed oil at 6 months it would have been less than 25% used (on a mileage basis).LIKE2BUILD wrote:Our 2016 Ram Cummins OCI is 15,000 mi., 500 hours, or 6 months, whichever comes first. Your profile says you have a 2014 Ram Cummins. Is the OCI different for the 2014's?
. . . Another point for me is oil change frequency. The manual says to change oil every 15,000 miles or 500 hours and I don't even come close to that mileage in a year. So, I just change my oil once a year and with the 5W40 I'm covered for any temperature range and I don't have to worry about it.
KJ
KJ
With that being said, gotta wonder which would keep my Cummins runnin' the longest? 15w-40 changed every 6 mo. or 5w-40 changed every 12 mo.? lol! 🙂
It would probably make no difference as long as you aren't exceeding the mileage specifications. I'm not the least bit worried about the 1 year OCI that I have been using for several years now.
Nov-04-2020 06:12 PM
otrfun wrote:LIKE2BUILD wrote:I was just curious, thanks. We have an 8y/120k OEM extended warranty, so we'll be sticking with the 6 mo. OCI for a few more years/miles. If we still have the truck after 8/120 we'll probably go to a 12 mo. OCI using 5w-40.otrfun wrote:You're right, it does say 6 months. However, I'm comfortable with the additive packages in the synthetic oil and use the 1 year time frame. When I changed oil this summer I had only put 5,200 miles on the truck since July of 2019. If I would have changed oil at 6 months it would have been less than 25% used (on a mileage basis).LIKE2BUILD wrote:Our 2016 Ram Cummins OCI is 15,000 mi., 500 hours, or 6 months, whichever comes first. Your profile says you have a 2014 Ram Cummins. Is the OCI different for the 2014's?
. . . Another point for me is oil change frequency. The manual says to change oil every 15,000 miles or 500 hours and I don't even come close to that mileage in a year. So, I just change my oil once a year and with the 5W40 I'm covered for any temperature range and I don't have to worry about it.
KJ
KJ
With that being said, gotta wonder which would keep my Cummins runnin' the longest? 15w-40 changed every 6 mo. or 5w-40 changed every 12 mo.? lol! 🙂
Nov-04-2020 05:44 PM