Trouble finding a honest dealership to buy Ram 3500

[ulvik]

Been trying for weeks now to find an honest Ram dealership within 500 miles of Gatlinburg to buy a new truck. They all end up trying to con you, lie and use dishonest tactics from start to end. I end up on the phone for about an hour each time only to find the price they listed has so many loop holes that after what seems like forever they finally inform you the price is actually much higher. One dealership verified the price on the phone and insured me that was the price I would pay for it to just drive 7 hours to their dealership and simply do the deal and drive home. I demanded him email me everything in writing multiple times. After multiple request for an email he reluctantly sent it and the price jumped $6,000. Good thing I did not drive there cause I would have needed bail money once I got there. Anyone know of a no haggle honest straight forward Ram dealer within 500 miles of Gatlinburg TN? Almost to the point of giving up and keeping what I got. Thanks just needed to rant a little also!

[SweetLou]

jmtandem wrote:

Thanks just needed to rant a little also!

I know this is a little farther than your 500 mile range, but try Dave Smith or Dennis Dillon. Both have websites, both will pick you up at the airport (Spokane or Boise), and the price is the price. You typically will pay state registration and taxes when you get home. So, factor that into the overall price. They have huge selections and you can enjoy the new truck on the way home.

X2
I would do the same thing. Dave Smith has 3000 cars and trucks in Kellogg ID. They need to sell 1000/mo they told me.

[ulvik]

ScottG wrote:

VernDiesel wrote:
You don’t have to buy local to get it serviced local. Sales & service operate as two seperate businesses. Service department will be happy to have you as a customer.

This has been my experience. I bought a Challenger two states away and flew to buy it. My local dealer's service dept doesn't even ask where I bought it.

True went through that before. They are not like RV dealers who can and sometimes will refuse service even warranty. Trust me had that happen before.

[ulvik]

Thanks for the incite on dealerships I will check them out! Would like to look further away but don't like the idea of a 30 hour drive home but best deal is a best deal and if they make it worth my while I will surly consider them also. Thanks all!

[ScottG]

VernDiesel wrote:
You don’t have to buy local to get it serviced local. Sales & service operate as two seperate businesses. Service department will be happy to have you as a customer.

This has been my experience. I bought a Challenger two states away and flew to buy it. My local dealer's service dept doesn't even ask where I bought it.

[Busdriver]

Try Craig & Landreth in Crestwood ky 502-242-6868 , only talk to Larry Craig he is the owner

[bucky]

racer4 wrote:
ulvik,

Have you tried Kernersville CDJR? They post their internet price on their website.

Kernersville Chrysler 950 NC Highway 66 South, Kernersville, NC 27284

They are about 235 miles away and have 437 Ram 3500 in stock.

I agree about Kernersville Dodge. Leith in Wake Forest is another I would shop. Leith has several makes in their chain of stores, all are highly rated.
My biggest question is do you have a good service dept in Gatlinburg? If not another brand may be a better way to go.

[Halmfamily]

Try James O'Neil Chrysler Dodge in Breman, GA. I didn't buy a Dodge from them but our 2008 GMC 3500 four years ago. The price on the internet was great and they put 6 new tires on the truck and delivered it me in Alabama. I will be looking at them for our next truck.

[ACZL]

Wanted to upgrade to a dually and my search took me to an out of state dealer whom I found on the net. Had a truck that fit the bill and internet price was good. Told him we'd take it on condition of sale of current truck. He e-mailed me the purchase offer and price jumped 1300 bucks! Asked what's up w/ that and was told that with internet sale prices, destination/delivery charges get added to price shown. Not that I agreed with that, but overall price was still good. Our truck never got sold or bought by local dealer who said they wanted it, but at trade in price-=told him to pound salt. So sadly, the dually deal went south.

[VernDiesel]

You don’t have to buy local to get it serviced local. Sales & service operate as two seperate businesses. Service department will be happy to have you as a customer.

[Grit_dog]

Fwiw, to the rest of the dealers' credit, at least around here, it appears most suckers, I mean customers, pay sticker price.
I've looked at a couple newer used trucks in recent years, thinking the owners asking price was just wishful thinking and showing up in person, ready to go get a bank check, would get them to drop their price significantly. But it doesn't when a person pays sticker price and a year later still owes more than a person could buy a new truck for from a high volume dealer like Dillon or Dave Smith.

[Grit_dog]

Indy truck champion in ....Indianapolis gets good reviews on the cumminsforum. And so does Kernersville ? Dodge in NC I think.
I did call Dillon last year, almost bought a new truck. Seemed totally above board, no haggle, no hassle. Online price of like $11k off plus a coup,e other minor discounts.
Agree, most dealers are scuz balls though.
Bought our second brand new vehicle ever a few months ago, and second ever from a dealer, and I quickly remembered why. I would have rather punched several differnet people there and drove a Yugo than deal with those turds, but went there for a specific car with a posted deal (which btw they wouldn't budge off that price).

Good luck truck shopping.

[racer4]

ulvik,

Have you tried Kernersville CDJR? They post their internet price on their website.

Kernersville Chrysler 950 NC Highway 66 South, Kernersville, NC 27284

They are about 235 miles away and have 437 Ram 3500 in stock.

[wcjeep]

When you call Dave Smith, the price is the price. No weird one off price changes. I bought my 2006 from them new. Saved at least $12k vs local dealers. I would prefer to buy local. I did not, still don't, make $12k per day. It was worth my time.

At least call Dave Smith motors for your preferred optioned truck. See how the price compares to what your locals are offering. Costco sounds like a good idea. Still call Dave Smith. It can't hurt.

Dave Smith has changed owners since I bought mine. I've heard nothing has changed. One price. That's it. They make their money off high quantity. They don't service most of what they sell.

[Bedlam]

ScottG wrote:
Have a similar problem around here. One dealer, Monroe Dodge, has a terrible pack of liars and idiots in the service dept. The other, Kirkland Dodge, sell very few HD trucks and dont know much about them. Their sale staff is highly questionable as well.

The Tacoma, Seattle and Everett dealerships are not much better. There is one in the Tri Cities area that is better, but it was more convenient to buy from an Idaho dealership and I still saved money.

[time2roll]

Go through an agent like Costco.