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Even the Geek Squad Couldn't figure this out

mr__ed
Explorer
Explorer
Toshiba laptop, Windows 10 Home, anniv. edition

For no apparent reason another user appeared on my login screen. Interestingly, it bore my moniker, "Mr. Ed". It sits just below the usual tile I click to sign in, which also reads "Mr.Ed". Try as I might, I couldn't find a way to delete that mystery account. It doesn't show up in "User Accounts"; only my usual admin account is there. I even tried resetting the computer, but nothing changed. So I brought my computer to the local Geek Squad. Two technicians tried to troubleshoot it, but were stumped. They had never before come across something like this before. One of them surmised that it may have been put there by Microsoft because of some glitch in my normal account, but nobody really knows. Fortunately, I'm not locked out of my PC. But it's certainly a curious thing. I'll follow the Geeks' suggestion to just leave it alone since it doesn't appear to be harmful and I can still sign in.
Mr. Ed (fulltiming since 1987)
Life is fragile. Handle with prayer.

2007 Hitchhiker II LS Model 29.5 LKTG (sold)
2007 Dodge Ram 3500/6.7 CTD/QC/4X4/SB/SRW/6-speed man/Big Horn edition (sold)
12 REPLIES 12

Billzo
Explorer
Explorer
Look for the instructions to have the operating system remember your password. This will allow you to have an automatic signon since this is what it seems you wan to do. I've had my computers set up this way for years and it works fine. For security on my laptop I've set the bios to ask for a password on power up.

If you're worried about a lack of security if the OS doesn't ask for a password, it's a false sense of security; there's plenty of utilities that can reset the signon password to blanks.
2000 McKenzie Monaco 36RLT
2014 Ram 2500 HD Outdoorsman SLT Longbed

mr__ed
Explorer
Explorer
Looks like I may have resolved it. I went back to netplwiz and checked the box that says, "Users must enter a user name and password to use this computer". I had unchecked the box as I was attempting to either change or eliminate the log-in password. My bad. ;). Thanks, everyone, for your input.
Mr. Ed (fulltiming since 1987)
Life is fragile. Handle with prayer.

2007 Hitchhiker II LS Model 29.5 LKTG (sold)
2007 Dodge Ram 3500/6.7 CTD/QC/4X4/SB/SRW/6-speed man/Big Horn edition (sold)

sdianel_-acct_c
Explorer
Explorer
Hi,
Welcome to the Microsoft Community.

Start your computer in safe mode and login to the working user account and check if you can remove the user account.

Refer this link to start the computer in safe mode.
http://windows.microsoft.com/en-in/windows-10/changing-the-start-up-settings-in-windows-10#v1h=tab01
Lonny & Diane
2004 Country Coach Allure 33' "Big Blue"
Towing 2008 Chev Colorado 4x4
Semper Fi

sdianel_-acct_c
Explorer
Explorer
https://answers.microsoft.com/en-us/windows/forum/windows_8-security/duplicate-user-accounts-appear-on-login-screen/2c526bcd-ccf0-4252-a60d-9cd3c6714004
Lonny & Diane
2004 Country Coach Allure 33' "Big Blue"
Towing 2008 Chev Colorado 4x4
Semper Fi

Old-Biscuit
Explorer III
Explorer III
fpresto wrote:
I know a few people who are members of the local Best Buy Geek squad. Believe me I would not let them anywhere near my computer for anything beyond the most basic things.


X100

Geek Squad member requirement.......do you know what a computer is.
Answer YES
You are now a member
Is it time for your medication or mine?


2007 DODGE 3500 QC SRW 5.9L CTD In-Bed 'quiet gen'
2007 HitchHiker II 32.5 UKTG 2000W Xantex Inverter
US NAVY------USS Decatur DDG31

fulltimedaniel
Explorer
Explorer
have you tried to take your computer back to a restore point before you saw this on the screen?

Try that and see what happens.

fpresto
Explorer
Explorer
I know a few people who are members of the local Best Buy Geek squad. Believe me I would not let them anywhere near my computer for anything beyond the most basic things.
USN Retired
2016 Tiffin Allegro 32 SA

braindead0
Explorer
Explorer
rk911 wrote:
dons2346 wrote:
You do know that the Geek Squad hired some undercover guys unbenown to the squad to help the gubment spy on us didn't you? True story

sourrce?
He's overstating the reality:

http://fortune.com/2017/03/12/rbi-best-buy-geek-squad/

https://bgr.com/2017/03/10/best-buy-fbi-geek-squad-lawsuit/

http://www.breitbart.com/tech/2017/03/10/report-court-documents-show-fbi-used-best-buy-geek-squad-to...

https://www.techdirt.com/articles/20170106/10163236419/fbi-is-apparently-paying-geek-squad-members-t...
2015 RAM 1500 4x4 5.7, 3.93
2013 Econ 16RB TT

rk911
Explorer
Explorer
dons2346 wrote:
You do know that the Geek Squad hired some undercover guys unbenown to the squad to help the gubment spy on us didn't you? True story

sourrce?
Rich
Ham Radio, Sport Pilot, Retired 9-1-1 Call Center Administrator
_________________________________
2016 Itasca Suncruiser 38Q
'46 Willys CJ2A
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& MaggieThe Wonder Beagle

braindead0
Explorer
Explorer
You'll need to find a real professional local, the geek squad people can't handle real problems. I'm 100% certain I could fix this, but trying to diagnose via a forum would not be effective.
2015 RAM 1500 4x4 5.7, 3.93
2013 Econ 16RB TT

dons2346
Explorer
Explorer
You do know that the Geek Squad hired some undercover guys unbenown to the squad to help the gubment spy on us didn't you? True story

Mortimer_Brewst
Explorer II
Explorer II
I hadn't heard of that one before. If you Google "Windows 10 duplicate username" you can find the probable cause and some possible solutions. I'm surprised the GS couldn't solve it. Good luck!
If ethics are poor at the top, that behavior is copied down through the organization - Robert Noyce

2018 Chevy Silverado 3500 SRW Duramax
2019 Coachmen Chaparral 298RLS